Contra Costa California Modelo de carta de solicitud de reparación en garantía - Sample Letter for Request for Warranty Repair

• Category: Cartas - No legales - Solicitudes
• State: Multi-State
• County: Contra Costa
• Control #: US-0270LR
• Format: Word

Description

Carta del cliente solicitando la reparación en garantía de la mercancía. Dear [Company Name], I am writing to request a warranty repair for the [product name] that I purchased from your store in Contra Costa, California. I have recently discovered a defect in the product and believe that it falls under the warranty period and terms as stated in the product's documentation. Contra Costa, California, known for its beautiful landscapes and bustling cities, is a vibrant county located in the northern region of the state. It encompasses several cities including Richmond, Antioch, Concord, Walnut Creek, and many others. As a resident of this wonderful county, I am grateful for the numerous amenities it offers, including diverse shopping options. I have been a loyal customer of your company for several years and have relied on the quality of your products. Unfortunately, the [product name] I purchased on [date] is experiencing issues that significantly hinder its performance. To resolve this matter, I kindly request that you provide the necessary warranty repair as outlined in the terms and conditions of the product warranty. The defect affecting the product includes [specific description of the issue]. Despite following all the instructions provided in the user manual and performing regular maintenance, the problem persists. I have attached copies of the purchase receipt, warranty document, and any other relevant supporting documents for your reference. In accordance with the warranty terms, I would appreciate it if you could arrange for a prompt repair or replacement of the faulty [product name]. As a consumer, I understand that issues may arise from time to time, and I am confident in your commitment to customer satisfaction. I would prefer to have the repair conducted at the nearest authorized service center in Contra Costa, California. This would offer convenience and ensure that the repair is carried out by experienced professionals who are familiar with the product and its specifications. Please provide me with a detailed response within [reasonable timeline, e.g., 10 business days] to confirm the next steps for addressing this warranty repair request. I trust that your company values its customers and will handle this matter promptly and efficiently. Thank you in advance for your attention to this matter. I look forward to resolving this issue and continuing to enjoy the reliability and quality of your products. Sincerely, [Your Name] [Your Contact Information]

Dear [Company Name], I am writing to request a warranty repair for the [product name] that I purchased from your store in Contra Costa, California. I have recently discovered a defect in the product and believe that it falls under the warranty period and terms as stated in the product's documentation. Contra Costa, California, known for its beautiful landscapes and bustling cities, is a vibrant county located in the northern region of the state. It encompasses several cities including Richmond, Antioch, Concord, Walnut Creek, and many others. As a resident of this wonderful county, I am grateful for the numerous amenities it offers, including diverse shopping options. I have been a loyal customer of your company for several years and have relied on the quality of your products. Unfortunately, the [product name] I purchased on [date] is experiencing issues that significantly hinder its performance. To resolve this matter, I kindly request that you provide the necessary warranty repair as outlined in the terms and conditions of the product warranty. The defect affecting the product includes [specific description of the issue]. Despite following all the instructions provided in the user manual and performing regular maintenance, the problem persists. I have attached copies of the purchase receipt, warranty document, and any other relevant supporting documents for your reference. In accordance with the warranty terms, I would appreciate it if you could arrange for a prompt repair or replacement of the faulty [product name]. As a consumer, I understand that issues may arise from time to time, and I am confident in your commitment to customer satisfaction. I would prefer to have the repair conducted at the nearest authorized service center in Contra Costa, California. This would offer convenience and ensure that the repair is carried out by experienced professionals who are familiar with the product and its specifications. Please provide me with a detailed response within [reasonable timeline, e.g., 10 business days] to confirm the next steps for addressing this warranty repair request. I trust that your company values its customers and will handle this matter promptly and efficiently. Thank you in advance for your attention to this matter. I look forward to resolving this issue and continuing to enjoy the reliability and quality of your products. Sincerely, [Your Name] [Your Contact Information]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.