Harris Texas Modelo de carta de solicitud de reparación en garantía - Sample Letter for Request for Warranty Repair

• Category: Cartas - No legales - Solicitudes
• State: Multi-State
• County: Harris
• Control #: US-0270LR
• Format: Word

Description

Carta del cliente solicitando la reparación en garantía de la mercancía. Dear [Company Name], I am writing to request a warranty repair for my [product name]. I purchased the [product name] from your store in Harris, Texas on [purchase date]. While I have generally been satisfied with its performance, I recently discovered a defect that requires immediate attention. To provide you with all the necessary details, I have enclosed a copy of the purchase receipt as proof of warranty coverage. The defect I am experiencing is [describe the defect in detail]. This issue significantly hampers the functionality of the [product name] and prevents it from operating as intended. Considering the terms and conditions of the warranty agreement, I kindly request a repair or replacement of the defective [product name]. As this is covered under the warranty, I expect this repair to be carried out without any additional expenses on my part. I have always been a loyal customer of your brand, and I trust that you will uphold your commitment to customer satisfaction by addressing this matter promptly. In order to expedite the resolution process, I propose the following steps: 1. Please acknowledge receipt of this letter and inform me of the next steps I need to take. 2. Provide a timeline for when a representative from your company will inspect or repair the faulty [product name]. Since the defect significantly affects its functionality, a prompt resolution will be greatly appreciated. 3. If necessary, please inform me of any documents or evidence I must provide to support my warranty claim. I am more than willing to submit any additional information required to expedite the repair process. 4. Inform me of any applicable terms, conditions, or limitations regarding the warranty. It would be helpful to have a comprehensive understanding of what is covered and what is not. I firmly believe that by fulfilling my warranty claim, not only will you uphold your dedication to customer satisfaction but also strengthen the trust and loyalty of your customers. I look forward to a swift resolution to this matter and getting my [product name] back in proper working condition. Thank you for your attention to this issue. I eagerly anticipate your prompt response. Sincerely, [Your Name] [Your Contact Information]

Dear [Company Name], I am writing to request a warranty repair for my [product name]. I purchased the [product name] from your store in Harris, Texas on [purchase date]. While I have generally been satisfied with its performance, I recently discovered a defect that requires immediate attention. To provide you with all the necessary details, I have enclosed a copy of the purchase receipt as proof of warranty coverage. The defect I am experiencing is [describe the defect in detail]. This issue significantly hampers the functionality of the [product name] and prevents it from operating as intended. Considering the terms and conditions of the warranty agreement, I kindly request a repair or replacement of the defective [product name]. As this is covered under the warranty, I expect this repair to be carried out without any additional expenses on my part. I have always been a loyal customer of your brand, and I trust that you will uphold your commitment to customer satisfaction by addressing this matter promptly. In order to expedite the resolution process, I propose the following steps: 1. Please acknowledge receipt of this letter and inform me of the next steps I need to take. 2. Provide a timeline for when a representative from your company will inspect or repair the faulty [product name]. Since the defect significantly affects its functionality, a prompt resolution will be greatly appreciated. 3. If necessary, please inform me of any documents or evidence I must provide to support my warranty claim. I am more than willing to submit any additional information required to expedite the repair process. 4. Inform me of any applicable terms, conditions, or limitations regarding the warranty. It would be helpful to have a comprehensive understanding of what is covered and what is not. I firmly believe that by fulfilling my warranty claim, not only will you uphold your dedication to customer satisfaction but also strengthen the trust and loyalty of your customers. I look forward to a swift resolution to this matter and getting my [product name] back in proper working condition. Thank you for your attention to this issue. I eagerly anticipate your prompt response. Sincerely, [Your Name] [Your Contact Information]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.