Solicitud De Reparacion - Sample Letter for Request for Warranty Repair

• Category: Cartas - No legales - Solicitudes
• State: Multi-State
• City: Houston
• Control #: US-0270LR
• Format: Word

Description

Carta del cliente solicitando la reparación en garantía de la mercancía. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Manufacturer/Service Provider Name] [Service Provider Address] [City, State, ZIP] Subject: Request for Warranty Repair Dear [Manufacturer/Service Provider Name], I am writing to request warranty repair for the [product name/model number] that I purchased on [date of purchase] from [store name]. The product is still within the specified warranty period, which is [duration of warranty]. I have noticed several issues with the [product name/model number], which are affecting its performance and functionality. The problems include [describe the issues in detail, providing specific examples]. These issues are significantly impacting my ability to utilize the product effectively and are causing frustration. I have attempted troubleshooting the device using the provided user manual and online resources, but unfortunately, I have not been successful in resolving the problems. Therefore, I kindly request your assistance to rectify these issues under the terms and conditions of the warranty. I have enclosed copies of the following documents for your reference and verification: 1. Proof of purchase: [Attach a copy of the receipt or invoice] 2. Warranty card: [Attach a copy of the warranty card, if applicable] 3. Product details: [Provide relevant product details and specifications] I would appreciate it if you could assign a skilled technician or arrange for the product to be repaired at an authorized service center. As the warranty terms state, I expect the repairs to be performed free of charge, including any required parts or labor costs. To minimize any inconveniences, I request prompt action on this matter. I kindly urge you to confirm receipt of this letter within [mention a reasonable timeframe, usually within 7-10 days] and provide me with detailed instructions for further steps. Moreover, please inform me if there are any specific procedures or documentation required by your company for warranty repairs, as I am willing to comply with all necessary formalities to facilitate a smooth resolution. I trust your commitment to customer satisfaction and believe that you will address this matter promptly and fairly. If there are any queries or additional information required from my end, please do not hesitate to contact me via the provided email address or phone number. Thank you for your attention to this matter, and I look forward to your swift response. Sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Manufacturer/Service Provider Name] [Service Provider Address] [City, State, ZIP] Subject: Request for Warranty Repair Dear [Manufacturer/Service Provider Name], I am writing to request warranty repair for the [product name/model number] that I purchased on [date of purchase] from [store name]. The product is still within the specified warranty period, which is [duration of warranty]. I have noticed several issues with the [product name/model number], which are affecting its performance and functionality. The problems include [describe the issues in detail, providing specific examples]. These issues are significantly impacting my ability to utilize the product effectively and are causing frustration. I have attempted troubleshooting the device using the provided user manual and online resources, but unfortunately, I have not been successful in resolving the problems. Therefore, I kindly request your assistance to rectify these issues under the terms and conditions of the warranty. I have enclosed copies of the following documents for your reference and verification: 1. Proof of purchase: [Attach a copy of the receipt or invoice] 2. Warranty card: [Attach a copy of the warranty card, if applicable] 3. Product details: [Provide relevant product details and specifications] I would appreciate it if you could assign a skilled technician or arrange for the product to be repaired at an authorized service center. As the warranty terms state, I expect the repairs to be performed free of charge, including any required parts or labor costs. To minimize any inconveniences, I request prompt action on this matter. I kindly urge you to confirm receipt of this letter within [mention a reasonable timeframe, usually within 7-10 days] and provide me with detailed instructions for further steps. Moreover, please inform me if there are any specific procedures or documentation required by your company for warranty repairs, as I am willing to comply with all necessary formalities to facilitate a smooth resolution. I trust your commitment to customer satisfaction and believe that you will address this matter promptly and fairly. If there are any queries or additional information required from my end, please do not hesitate to contact me via the provided email address or phone number. Thank you for your attention to this matter, and I look forward to your swift response. Sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.