Riverside California Modelo de carta de solicitud de reparación en garantía - Sample Letter for Request for Warranty Repair

• Category: Cartas - No legales - Solicitudes
• State: Multi-State
• County: Riverside
• Control #: US-0270LR
• Format: Word

Description

Carta del cliente solicitando la reparación en garantía de la mercancía. Dear [Company Name], I am writing to bring to your attention an issue I am experiencing with the [product name/model] that I recently purchased. I am hopeful that your company can assist me in resolving this matter under the terms of the warranty provided. I reside in Riverside, California and I bought the [product name/model] from your authorized dealer located in the heart of the city. Furthermore, I truly appreciate your dedication to customer satisfaction and your commitment to providing high-quality products. Unfortunately, upon closer inspection, I have noticed a significant defect in the [product]. [Provide a detailed description of the defect, including any relevant specifics such as error messages, malfunctions, or physical damages.] Given that I have not tampered with the product in any way or caused any damage due to negligence, I am confident that this issue falls well within the warranty terms. I kindly request you to arrange for the necessary repairs, replacement, or any other appropriate action required to rectify the defect. As indicated in the warranty card that came with the product, I am attaching a copy of the original purchase receipt, which serves as proof of purchase. I believe this will assist you in processing my warranty claim more efficiently. To avoid any further inconvenience, I would greatly appreciate it if you could provide clear instructions regarding the next steps in initiating the repair process. Additionally, if there are any shipping or handling fees associated with this repair, please inform me beforehand. Considering I rely on this product for [specify its importance in your daily life], I kindly request your prompt attention to this matter. I truly believe in your company's commitment to customer satisfaction, and I am confident that your support team will swiftly address this issue. Please acknowledge receipt of this letter along with an estimated timeline for the resolution of this matter. Should you require any further information or have any questions, please do not hesitate to contact me directly at [your contact number] or via email at [your email address]. Thank you for your attention and cooperation in this matter. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number]

Dear [Company Name], I am writing to bring to your attention an issue I am experiencing with the [product name/model] that I recently purchased. I am hopeful that your company can assist me in resolving this matter under the terms of the warranty provided. I reside in Riverside, California and I bought the [product name/model] from your authorized dealer located in the heart of the city. Furthermore, I truly appreciate your dedication to customer satisfaction and your commitment to providing high-quality products. Unfortunately, upon closer inspection, I have noticed a significant defect in the [product]. [Provide a detailed description of the defect, including any relevant specifics such as error messages, malfunctions, or physical damages.] Given that I have not tampered with the product in any way or caused any damage due to negligence, I am confident that this issue falls well within the warranty terms. I kindly request you to arrange for the necessary repairs, replacement, or any other appropriate action required to rectify the defect. As indicated in the warranty card that came with the product, I am attaching a copy of the original purchase receipt, which serves as proof of purchase. I believe this will assist you in processing my warranty claim more efficiently. To avoid any further inconvenience, I would greatly appreciate it if you could provide clear instructions regarding the next steps in initiating the repair process. Additionally, if there are any shipping or handling fees associated with this repair, please inform me beforehand. Considering I rely on this product for [specify its importance in your daily life], I kindly request your prompt attention to this matter. I truly believe in your company's commitment to customer satisfaction, and I am confident that your support team will swiftly address this issue. Please acknowledge receipt of this letter along with an estimated timeline for the resolution of this matter. Should you require any further information or have any questions, please do not hesitate to contact me directly at [your contact number] or via email at [your email address]. Thank you for your attention and cooperation in this matter. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.