Sacramento California Modelo de carta de solicitud de reparación en garantía - Sample Letter for Request for Warranty Repair

• Category: Cartas - No legales - Solicitudes
• State: Multi-State
• County: Sacramento
• Control #: US-0270LR
• Format: Word

Description

Carta del cliente solicitando la reparación en garantía de la mercancía. Subject: Requesting Warranty Repair for [Product Name] [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Manufacturer's Name] [Customer Service Department] [Address] [Sacramento, California, ZIP Code] Dear [Manufacturer's Name], I am writing to request a warranty repair for my [Product Name], which I purchased on [Date of Purchase] from [Retailer's Name]. As per the warranty agreement, I believe that the issue I am facing with the product is covered under the warranty terms and conditions. The details of the product and the problem I am encountering are as follows: Product: — Brand: [Product Brand— - Model: [Product Model] — Serial Number: [Serial Number— - Date of Purchase: [Date of Purchase] Issue: [Describe the problem you are facing with the product in detail. Mention any error codes, malfunctions, or performance issues you have noticed. Provide relevant information that highlights the necessity of warranty repair.] I have attached copies of the original purchase receipt, warranty certificate, and any other supporting documents for your reference. Please review these documents to confirm the validity of the warranty claim. To expedite the repair process, I request that you arrange for a warranty repair service at the earliest convenience. I would be grateful if you could assign a certified technician or direct me to an authorized service center in the Sacramento, California area. Furthermore, please inform me about any specific instructions or requirements to prepare the product for pick-up or shipment if necessary. Additionally, if the repair process takes an extended period, I would greatly appreciate a temporary replacement or loaner unit to minimize any inconvenience caused. I kindly request your prompt attention to this matter and a written confirmation of my warranty repair request along with a repair timeline. Should you have any questions or require additional information, please feel free to contact me at [Your Phone Number] or [Your Email Address]. Thank you for your immediate attention to this matter, and I look forward to your positive response. Yours sincerely, [Your Name]

Subject: Requesting Warranty Repair for [Product Name] [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Manufacturer's Name] [Customer Service Department] [Address] [Sacramento, California, ZIP Code] Dear [Manufacturer's Name], I am writing to request a warranty repair for my [Product Name], which I purchased on [Date of Purchase] from [Retailer's Name]. As per the warranty agreement, I believe that the issue I am facing with the product is covered under the warranty terms and conditions. The details of the product and the problem I am encountering are as follows: Product: — Brand: [Product Brand— - Model: [Product Model] — Serial Number: [Serial Number— - Date of Purchase: [Date of Purchase] Issue: [Describe the problem you are facing with the product in detail. Mention any error codes, malfunctions, or performance issues you have noticed. Provide relevant information that highlights the necessity of warranty repair.] I have attached copies of the original purchase receipt, warranty certificate, and any other supporting documents for your reference. Please review these documents to confirm the validity of the warranty claim. To expedite the repair process, I request that you arrange for a warranty repair service at the earliest convenience. I would be grateful if you could assign a certified technician or direct me to an authorized service center in the Sacramento, California area. Furthermore, please inform me about any specific instructions or requirements to prepare the product for pick-up or shipment if necessary. Additionally, if the repair process takes an extended period, I would greatly appreciate a temporary replacement or loaner unit to minimize any inconvenience caused. I kindly request your prompt attention to this matter and a written confirmation of my warranty repair request along with a repair timeline. Should you have any questions or require additional information, please feel free to contact me at [Your Phone Number] or [Your Email Address]. Thank you for your immediate attention to this matter, and I look forward to your positive response. Yours sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.