Travis Texas Modelo de carta de solicitud de reparación en garantía - Sample Letter for Request for Warranty Repair

• Category: Cartas - No legales - Solicitudes
• State: Multi-State
• County: Travis
• Control #: US-0270LR
• Format: Word

Description

Carta del cliente solicitando la reparación en garantía de la mercancía. Travis Texas Sample Letter for Request for Warranty Repair [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Manufacturer's Name] [Manufacturer's Address] [City, State, ZIP Code] Subject: Request for Warranty Repair — [Product Name and Model Number] Dear [Manufacturer's Name], I hope this letter finds you well. I am writing to inform you about an issue I have been experiencing with a product purchased from your company. As a valued customer, I kindly request your assistance in resolving this matter promptly under the terms of the warranty. Firstly, let me provide you with the details of the product in question: Product: [Product Name] Model Number: [Model Number] Date of Purchase: [Date of Purchase] Serial Number: [Serial Number, if applicable] Warranty Period: [Warranty Period specified] I regret to inform you that I have encountered a defect in the product, which has significantly hindered its proper functionality. Specifically, [describe the issue in detail, highlighting the symptoms and how they affect the product's performance]. Despite my best efforts to troubleshoot and resolve the problem independently, I have been unable to rectify it. Considering the aforementioned circumstances, I kindly request that you schedule a warranty repair for the defective product. I am well aware that as per the warranty terms, all costs associated with the repair, including labor, parts, and shipping, are the manufacturer's responsibility. To facilitate the process, I have enclosed copies of all relevant purchase documents, such as the original sales receipt and warranty certificate, for your perusal. Additionally, please find attached any additional documentation or photographs that might aid in assessing the defect. I sincerely hope that you understand my frustrations and will take prompt action to rectify the situation. I trust in your commitment to customer satisfaction and have faith that your company will deliver the excellent warranty service promised with the purchase of your products. As a loyal customer, I kindly request that you provide written confirmation acknowledging the receipt of this letter along with an estimated timeline for the repair process. This will allow me to plan accordingly and arrange for an alternative solution to address my immediate needs. Thank you for your attention to this matter. I genuinely appreciate your cooperation and look forward to a swift resolution that upholds your company's reputation for exceptional customer service. Please do not hesitate to contact me at [Phone Number] or [Email Address] if you require any additional information. Best regards, [Your Name]

Travis Texas Sample Letter for Request for Warranty Repair [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Manufacturer's Name] [Manufacturer's Address] [City, State, ZIP Code] Subject: Request for Warranty Repair — [Product Name and Model Number] Dear [Manufacturer's Name], I hope this letter finds you well. I am writing to inform you about an issue I have been experiencing with a product purchased from your company. As a valued customer, I kindly request your assistance in resolving this matter promptly under the terms of the warranty. Firstly, let me provide you with the details of the product in question: Product: [Product Name] Model Number: [Model Number] Date of Purchase: [Date of Purchase] Serial Number: [Serial Number, if applicable] Warranty Period: [Warranty Period specified] I regret to inform you that I have encountered a defect in the product, which has significantly hindered its proper functionality. Specifically, [describe the issue in detail, highlighting the symptoms and how they affect the product's performance]. Despite my best efforts to troubleshoot and resolve the problem independently, I have been unable to rectify it. Considering the aforementioned circumstances, I kindly request that you schedule a warranty repair for the defective product. I am well aware that as per the warranty terms, all costs associated with the repair, including labor, parts, and shipping, are the manufacturer's responsibility. To facilitate the process, I have enclosed copies of all relevant purchase documents, such as the original sales receipt and warranty certificate, for your perusal. Additionally, please find attached any additional documentation or photographs that might aid in assessing the defect. I sincerely hope that you understand my frustrations and will take prompt action to rectify the situation. I trust in your commitment to customer satisfaction and have faith that your company will deliver the excellent warranty service promised with the purchase of your products. As a loyal customer, I kindly request that you provide written confirmation acknowledging the receipt of this letter along with an estimated timeline for the repair process. This will allow me to plan accordingly and arrange for an alternative solution to address my immediate needs. Thank you for your attention to this matter. I genuinely appreciate your cooperation and look forward to a swift resolution that upholds your company's reputation for exceptional customer service. Please do not hesitate to contact me at [Phone Number] or [Email Address] if you require any additional information. Best regards, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.