Dear [Customer's Name], We hope this letter finds you well. It is with regret that we must inform you that your account with [Company Name] is now significantly past due. Despite our multiple attempts to contact you and remind you of the outstanding balance, we have not received any response or payment from you. As a last resort, we have made the difficult decision to refer your account to a reputable collection agency, [Collection Agency Name], located in Franklin, Ohio. The purpose of this referral is to recover the outstanding debt and settle your account promptly. [Collection Agency Name] has a well-established reputation for successfully resolving delinquent accounts. Their team of experienced professionals specializes in debt collection and will work diligently to retrieve the funds owed. By engaging in their services, we hope to reach an amicable resolution that benefits both parties involved. Please note that upon referral to the collection agency, the terms and conditions of your account may change. This may include the application of additional collection fees, increased interest rates, or legal action if necessary. We strongly advise you to take immediate action to prevent escalated consequences. To avoid further complications, we urge you to contact [Collection Agency Name] directly at [Collection Agency Phone Number]. They will be able to provide you with the necessary details regarding your outstanding account balance and guide you on the next steps to settle the debt. It is essential that you address this matter promptly to protect your creditworthiness and maintain a positive financial reputation. We understand that circumstances may arise, preventing timely payment of debts. If you are facing financial difficulties, we encourage you to reach out to [Collection Agency Name] to discuss a potential payment plan or other available options. Open communication can help alleviate the situation and avoid unnecessary complications. We sincerely hope that this matter can be resolved swiftly and amicably. However, if no action is taken or contact is made within [number of days] from the date of this letter, our collection agency will proceed with further actions to collect the debt owed, which may include legal measures. We strongly encourage you to handle this matter promptly and avoid any potential negative impact on your credit score and financial reputation. Your cooperation will be greatly appreciated. Thank you for your attention to this matter. Sincerely, [Your Name] [Your Title] [Company Name]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.