Subject: Urgent Action Required ā Referral of Account to Collection Agency [Account Holder's Name and Account Number] [Your Company Name and Address] [City, State, ZIP] [Date] [Account Holder's Name] [Account Holder's Address] [City, State, ZIP] Re: Collection ā Referral of Account to Collection Agency Dear [Account Holder's Name], We hope this letter finds you well. We regret to inform you that your account with [Your Company Name] is significantly overdue, and despite our previous reminders, no payment has been received. As a result, we have been compelled to take the necessary action of referring your account to a reputable collection agency, [Collection Agency Name]. Sacramento, California, renowned as the capital city, retains a rich culture deeply embedded in the history of the state. Known for its vibrant riverfront, bustling business districts, and diverse communities, Sacramento prides itself on being a hub for commerce, education, and entertainment. At [Your Company Name], we value our customers and strive to maintain positive, longstanding relationships. We believe in providing top-notch services and products, while accommodating our customers whenever possible. It is only when all efforts to retrieve overdue payments have exhausted that we turn to a collection agency. [Collection Agency Name] is one of Sacramento, California's leading collection agencies, leveraging years of experience and expertise in dealing with delinquent accounts. They operate within legal frameworks and employ ethical collection practices. We have decided to engage their services to assist in recovering the outstanding balance on your account, which currently stands at $[amount]. We would strongly advise you to take immediate action to prevent further escalation and additional charges. Furthermore, we kindly request you to contact [Collection Agency Name] at [Collection Agency Phone Number] within [number of days, typically 10-14 days] upon receiving this letter. Promptly addressing this matter will allow you to discuss potential payment arrangements and negotiate a resolution that suits both parties. Please note that any fees associated with the engagement of a collection agency will be added to your total outstanding balance, per the terms and conditions outlined in our original agreement. Your account will also bear additional interest charges until full payment is received. We encourage open communication and are willing to explore alternative solutions, such as setting up a payment plan, if you are facing financial hardship. Our goal is to reach a mutually beneficial arrangement while ensuring the financial stability of our company. Should you have any queries or require further assistance, please contact our office directly at [Your Company Phone Number] or via email at [Your Company Email Address]. We are committed to resolving this matter promptly and with the utmost professionalism. We sincerely hope that it does not come to the point of involving a collection agency, and we urge you to respond promptly to avoid any further consequences. Thank you for your immediate attention to this matter. Yours sincerely, [Your Name] [Your Position] [Your Company Name]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.