[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP Code] Subject: Confirmation of Telephone Report of Problem Dear [Recipient's Name], I hope this letter finds you well. I am writing to confirm and document a telephone conversation that took place between myself and a representative from [Company Name] on [Date of Telephone Report]. During the call, I reported a problem pertaining to [specific issue/concern]. This letter serves as confirmation of our discussion and the details of the reported problem. To provide a comprehensive understanding, I would like to outline the reported problem in a clear and concise manner: Problem Description: [Provide a detailed description of the problem, including any relevant information such as time, location, and individuals involved. Use specific keywords related to the issue reported in Alameda, California. Example keywords: Alameda, problem, issue, concern, malfunction, inconvenience, disruption, incident, complaint, support] Actions Taken: [Outline any actions already taken to address the problem, if applicable. Include any reference numbers or case IDs provided during the phone call, if provided.] Requested Resolution: [Specify the desired outcome or solution you expect from the company in response to the reported problem. Be clear and realistic in your request.] I kindly ask that you acknowledge the receipt of this letter and provide a written response within [establish a reasonable time frame, e.g., 7 business days] to confirm that you have thoroughly reviewed and understood the problem I reported. Additionally, please outline the steps that will be taken to address and resolve the issue. If you require any further information or clarification regarding the reported problem, please do not hesitate to reach out to me at [your phone number or email address]. Thank you for your prompt attention to this matter. I believe that by promptly addressing and resolving this problem, we can maintain a satisfactory business relationship. I look forward to your timely response. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.