[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Confirmation of Telephone Report of Problem Dear [Recipient's Name], I hope this letter finds you well. I am writing to confirm the details of our recent telephone conversation regarding a problem that requires immediate attention. This confirmation serves as an official record of our discussion and ensures that all parties involved are on the same page. Firstly, I would like to recap the issue we discussed. On [date], at approximately [time], I contacted your office to report a problem concerning [describe the nature of the problem, such as a water leak, malfunctioning electrical circuit, or structural damage]. As per our conversation, I provided the following details regarding the problem: 1. Date and time of occurrence: [specific date], [approximate time] 2. Location of the problem: [provide the address or specific location details] 3. Detailed description of the problem: [explain the issue in detail, mentioning any observed damages or safety concerns] 4. Possible causes (if known): [if you have any insights on what may have caused the problem, mention them here] 5. Urgency of the matter: [emphasize the urgency and the need for immediate attention] 6. Any additional information: [if there are any other relevant details that need to be conveyed] During our conversation, you assured me that the issue would be addressed promptly. To ensure effective communication and a smooth resolution, I would appreciate if you could acknowledge receipt of this letter and inform me of the steps being taken to rectify the problem. I understand that unforeseen circumstances may cause delays, but I kindly request regular updates on the progress of the resolution. Should there be any changes or additional information regarding this matter, please do not hesitate to inform me as soon as possible. In closing, I would like to express my gratitude for your immediate attention to this issue. I trust that your expertise and efficiency will lead to a satisfactory resolution. If you have any questions or require further information, please do not hesitate to contact me at [phone number] or [email address]. Thank you for your understanding and cooperation. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.