Subject: Confirmation of Telephone Report of Problem — Nassau, New York Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to confirm the telephone report of the problem I recently made from Nassau, New York. I would like to provide you with additional details regarding the issue discussed during the conversation. Firstly, I would like to reiterate that the complaint was made regarding [describe the nature of the problem, e.g., poor cellphone signal, frequent power outages, or unreliable internet connection] in the Nassau, New York area. This problem has been causing inconveniences and disruptions in our daily activities, and it is imperative to seek a resolution promptly. During our call on [mention the date and time of the call], I had the opportunity to speak with [name of the representative] who attentively listened to the details of the problem. In an attempt to rectify the issue, they assured me that prompt action will be taken by the concerned department and the problem will be escalated to the appropriate authorities for a thorough investigation. To expedite the process and provide any further insights, I have taken the liberty to jot down some key information below related to the complaint: 1. Date and Time of Problem Occurrence: [date and time] 2. Location of Problem: [specific address or area affected] 3. Problem Description: [provide a clear and concise description of what is wrong] 4. Impact of the Problem: [how the issue is affecting you or your business] Additionally, in order to assist the technical team's investigation, I would be more than willing to provide any further information or schedule an on-site visit for better assessment if required. It is my utmost hope that this confirmation letter will serve as evidence of our discussion and ensure proper documentation of the issue. I anticipate a swift response and resolution to this problem, keeping in mind the inconvenience and potential loss associated with the ongoing situation. Lastly, I would like to express my appreciation for your prompt attention to this matter. Your commitment to providing reliable services in Nassau, New York is commendable, and I have faith that the necessary measures will be taken to address this problem satisfactorily. Thank you for your understanding and cooperation. I eagerly await your response, and kindly request that all communications regarding this issue be provided in writing. Yours sincerely, [Your Name] [Your Address] [Your Contact Information]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.