Orange California Carta de muestra para la confirmación del informe telefónico del problema - Sample Letter for Confirmation of Telephone Report of Problem

• Category: Cartas - No legales - Confirmación
• State: Multi-State
• County: Orange
• Control #: US-0295LR
• Format: Word

Description

Carta de la empresa confirmando el teléfono con el cliente sobre un problema experimentado por el cliente. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Confirmation of Telephone Report of Problem Dear [Recipient's Name], I am writing this letter to confirm the telephone conversation we had on [date] regarding [briefly mention the problem discussed]. I want to ensure that the details discussed during our conversation are accurately represented in our records. During our discussion, we mutually acknowledged the existence of [describe the problem] and agreed that immediate action is required to resolve the issue. I appreciate your prompt attention and willingness to investigate the matter further. To summarize our discussion, the main points we covered are as follows: 1. Problem Description: [Provide a detailed description of the problem reported, highlighting its impact and urgency. Use relevant keywords such as 'technical issue,' 'malfunction,' 'service disruption,' etc.] 2. Reported Date and Time: [Specify the exact date and time when the problem was initially reported.] 3. Supporting Documentation: [If applicable, mention any supporting documents or attachments, such as photographs, screenshots, or previous correspondences, that were provided or will be provided to assist in understanding and resolving the issue.] 4. Call Reference Number: [If provided during the call or assigned by the customer service representative, include the call reference number for easy reference in future communications.] 5. Resolution Timeline: [Request a specific timeline or deadline for resolving the problem and mention any agreed-upon interim updates to keep the matter under continuous review.] I firmly believe that your expertise and commitment will ensure a successful resolution to the problem at hand. I kindly request you to take the necessary actions promptly, keeping me informed of any progress made or additional information required. If there is any misunderstanding or discrepancy in the details mentioned above, please inform me immediately to ensure our records accurately reflect the situation. Thank you for your prompt attention to this matter. I trust that the problem will be resolved swiftly, and I appreciate your assistance and cooperation in rectifying it. Please do not hesitate to contact me via phone or email if you require any further information or clarification. Yours sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Confirmation of Telephone Report of Problem Dear [Recipient's Name], I am writing this letter to confirm the telephone conversation we had on [date] regarding [briefly mention the problem discussed]. I want to ensure that the details discussed during our conversation are accurately represented in our records. During our discussion, we mutually acknowledged the existence of [describe the problem] and agreed that immediate action is required to resolve the issue. I appreciate your prompt attention and willingness to investigate the matter further. To summarize our discussion, the main points we covered are as follows: 1. Problem Description: [Provide a detailed description of the problem reported, highlighting its impact and urgency. Use relevant keywords such as 'technical issue,' 'malfunction,' 'service disruption,' etc.] 2. Reported Date and Time: [Specify the exact date and time when the problem was initially reported.] 3. Supporting Documentation: [If applicable, mention any supporting documents or attachments, such as photographs, screenshots, or previous correspondences, that were provided or will be provided to assist in understanding and resolving the issue.] 4. Call Reference Number: [If provided during the call or assigned by the customer service representative, include the call reference number for easy reference in future communications.] 5. Resolution Timeline: [Request a specific timeline or deadline for resolving the problem and mention any agreed-upon interim updates to keep the matter under continuous review.] I firmly believe that your expertise and commitment will ensure a successful resolution to the problem at hand. I kindly request you to take the necessary actions promptly, keeping me informed of any progress made or additional information required. If there is any misunderstanding or discrepancy in the details mentioned above, please inform me immediately to ensure our records accurately reflect the situation. Thank you for your prompt attention to this matter. I trust that the problem will be resolved swiftly, and I appreciate your assistance and cooperation in rectifying it. Please do not hesitate to contact me via phone or email if you require any further information or clarification. Yours sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.