Phoenix Arizona Carta de muestra para la confirmación del informe telefónico del problema - Sample Letter for Confirmation of Telephone Report of Problem

• Category: Cartas - No legales - Confirmación
• State: Multi-State
• City: Phoenix
• Control #: US-0295LR
• Format: Word

Description

Carta de la empresa confirmando el teléfono con el cliente sobre un problema experimentado por el cliente. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Confirmation of Telephone Report of Problem Dear [Recipient's Name], I am writing to formally confirm the telephone report I made earlier regarding a problem I encountered. I would appreciate your prompt attention and assistance in resolving this matter. Firstly, I would like to thank you for your patience and understanding during our conversation earlier today. I found your willingness to listen and assist me with my concerns highly commendable. To provide you with more context, I am a resident of Phoenix, Arizona and have been a loyal customer of [Company Name] for [duration of customer relationship]. I have always been satisfied with the services and products offered by your company. However, I recently encountered an issue that requires your attention. Description of the Problem: I would like to bring to your attention the following problem I am facing: [Provide a comprehensive description of the issue you experienced]. It has impacted [explain how the problem has affected you or your experience with the company]. I believe that this problem was caused by [mention any potential causes or underlying issues] and would appreciate your investigation into the matter. Conversation Summary: During our phone conversation earlier today, I spoke with [Customer Support Representative's Name] who attentively listened to my concerns. They offered sympathy for the inconvenience caused and assured me that the matter would be resolved promptly. They provided the following steps that will be taken to address the issue: 1. [Summary of the steps or actions the representative mentioned]. 2. [List any additional information, instructions, or promises made during the conversation]. I would like to request a written confirmation of our conversation, outlining the problem discussed and the proposed course of action to rectify the situation. Please provide me with this confirmation at your earliest convenience. In addition, I kindly ask you to keep me informed of any developments or progress made in resolving this matter. Communication plays a vital role in ensuring customer satisfaction, and I appreciate your efforts in keeping me updated throughout the process. I have attached any supporting documents or evidence relevant to the issue at hand for your reference. If there is any additional information required from my end, please do not hesitate to contact me via email or phone. I value the relationship I have with [Company Name] and trust that you will handle this matter with the utmost diligence and efficiency. I look forward to your prompt response and a resolution to the problem I encountered. Thank you in advance for your attention to this matter. Sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Confirmation of Telephone Report of Problem Dear [Recipient's Name], I am writing to formally confirm the telephone report I made earlier regarding a problem I encountered. I would appreciate your prompt attention and assistance in resolving this matter. Firstly, I would like to thank you for your patience and understanding during our conversation earlier today. I found your willingness to listen and assist me with my concerns highly commendable. To provide you with more context, I am a resident of Phoenix, Arizona and have been a loyal customer of [Company Name] for [duration of customer relationship]. I have always been satisfied with the services and products offered by your company. However, I recently encountered an issue that requires your attention. Description of the Problem: I would like to bring to your attention the following problem I am facing: [Provide a comprehensive description of the issue you experienced]. It has impacted [explain how the problem has affected you or your experience with the company]. I believe that this problem was caused by [mention any potential causes or underlying issues] and would appreciate your investigation into the matter. Conversation Summary: During our phone conversation earlier today, I spoke with [Customer Support Representative's Name] who attentively listened to my concerns. They offered sympathy for the inconvenience caused and assured me that the matter would be resolved promptly. They provided the following steps that will be taken to address the issue: 1. [Summary of the steps or actions the representative mentioned]. 2. [List any additional information, instructions, or promises made during the conversation]. I would like to request a written confirmation of our conversation, outlining the problem discussed and the proposed course of action to rectify the situation. Please provide me with this confirmation at your earliest convenience. In addition, I kindly ask you to keep me informed of any developments or progress made in resolving this matter. Communication plays a vital role in ensuring customer satisfaction, and I appreciate your efforts in keeping me updated throughout the process. I have attached any supporting documents or evidence relevant to the issue at hand for your reference. If there is any additional information required from my end, please do not hesitate to contact me via email or phone. I value the relationship I have with [Company Name] and trust that you will handle this matter with the utmost diligence and efficiency. I look forward to your prompt response and a resolution to the problem I encountered. Thank you in advance for your attention to this matter. Sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.