Salt Lake Utah Carta de muestra para la confirmación del informe telefónico del problema - Sample Letter for Confirmation of Telephone Report of Problem

• Category: Cartas - No legales - Confirmación
• State: Multi-State
• County: Salt Lake
• Control #: US-0295LR
• Format: Word

Description

Carta de la empresa confirmando el teléfono con el cliente sobre un problema experimentado por el cliente. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company/Organization Name] [Address] [City, State, ZIP] Dear [Recipient's Name], RE: Confirmation of Telephone Report of Problem I am writing to officially confirm the telephone report made earlier regarding a problem that I have encountered with [product/service] purchased from your esteemed company. I wish to provide a detailed account of the issue and request your immediate assistance in resolving the matter. Yesterday, on [date], at approximately [time], I called your customer service helpline to report the problem I experienced with the aforementioned product/service. During the conversation with [customer service representative's name], I described the issue in detail, explaining that [describe the problem concisely]. The representative acknowledged the problem and assured me that they would escalate the issue to the relevant department for investigation and resolution. Furthermore, they kindly provided me with a reference number, which is [reference number], to track the progress of my complaint. As a concerned customer, I would like to emphasize the importance of resolving this matter promptly. The issue at hand has caused significant inconvenience and frustration for me, [explain the impact of the problem on your daily life, tasks, or business functions]. To ensure a clear understanding of the problem, I have attached any relevant documents, such as photographs, invoices, receipts, or any other supporting evidence, to this letter. These documents will offer further insight into the nature and extent of the problem I have encountered. In light of the urgency, I kindly request that you acknowledge the receipt of this letter within [specified time frame]. It would be greatly appreciated if you could provide an estimated timeline for resolving the matter and keeping me informed about the progress made along the way. I believe in the exceptional customer service that your company has consistently provided in the past, and I trust that this instance will be no exception. I am confident that your dedicated team will tackle the problem head-on and take the necessary steps to ensure a satisfactory resolution. Please do not hesitate to contact me via phone or email at your earliest convenience to discuss any further details or seek clarification regarding this matter. Your cooperation in assisting me with this issue is highly valued, and I look forward to a prompt and successful resolution. Thank you for your immediate attention to this matter, and I anticipate a favorable outcome. Yours sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company/Organization Name] [Address] [City, State, ZIP] Dear [Recipient's Name], RE: Confirmation of Telephone Report of Problem I am writing to officially confirm the telephone report made earlier regarding a problem that I have encountered with [product/service] purchased from your esteemed company. I wish to provide a detailed account of the issue and request your immediate assistance in resolving the matter. Yesterday, on [date], at approximately [time], I called your customer service helpline to report the problem I experienced with the aforementioned product/service. During the conversation with [customer service representative's name], I described the issue in detail, explaining that [describe the problem concisely]. The representative acknowledged the problem and assured me that they would escalate the issue to the relevant department for investigation and resolution. Furthermore, they kindly provided me with a reference number, which is [reference number], to track the progress of my complaint. As a concerned customer, I would like to emphasize the importance of resolving this matter promptly. The issue at hand has caused significant inconvenience and frustration for me, [explain the impact of the problem on your daily life, tasks, or business functions]. To ensure a clear understanding of the problem, I have attached any relevant documents, such as photographs, invoices, receipts, or any other supporting evidence, to this letter. These documents will offer further insight into the nature and extent of the problem I have encountered. In light of the urgency, I kindly request that you acknowledge the receipt of this letter within [specified time frame]. It would be greatly appreciated if you could provide an estimated timeline for resolving the matter and keeping me informed about the progress made along the way. I believe in the exceptional customer service that your company has consistently provided in the past, and I trust that this instance will be no exception. I am confident that your dedicated team will tackle the problem head-on and take the necessary steps to ensure a satisfactory resolution. Please do not hesitate to contact me via phone or email at your earliest convenience to discuss any further details or seek clarification regarding this matter. Your cooperation in assisting me with this issue is highly valued, and I look forward to a prompt and successful resolution. Thank you for your immediate attention to this matter, and I anticipate a favorable outcome. Yours sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.