San Diego California Carta de muestra para la confirmación del informe telefónico del problema - Sample Letter for Confirmation of Telephone Report of Problem

• Category: Cartas - No legales - Confirmación
• State: Multi-State
• County: San Diego
• Control #: US-0295LR
• Format: Word

Description

Carta de la empresa confirmando el teléfono con el cliente sobre un problema experimentado por el cliente. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company/Organization Name] [Address] [City, State, ZIP] Subject: Confirmation of Telephone Report of Problem Dear [Recipient's Name], I am writing to confirm that I recently contacted your esteemed company through telephone reporting an issue/complaint about [specific problem]. This letter serves as a written confirmation of the telephone report made on [date of the call]. To provide further details, I would like to reiterate the problem that was discussed during our conversation. [Describe the issue in a detailed yet concise manner]. I believe it is crucial for the matter to be addressed promptly and appropriately to avoid any further inconvenience. During our telephone conversation, I had the opportunity to discuss the issue with [mention the representative's name] from your company's customer service department. They listened attentively to my concern and assured me that the matter would be investigated thoroughly. Additionally, they provided me with a reference number for this complaint, which is [reference number]. I kindly request you to include this reference number in all future correspondences regarding this issue. It is my sincere hope that this confirmation letter will assist in expediting the resolution process. Prompt attention to this matter is highly appreciated, as it will demonstrate your company's commitment to customer satisfaction. Please inform me of any further actions I need to take or any additional information you require to resolve this issue promptly. I eagerly await your response acknowledging the receipt of this confirmation letter, and I kindly request you to keep me updated regarding the progress made in addressing the reported problem. If possible, I would appreciate an indication of the expected timeline for resolving this issue. Moreover, should there be any updates or developments related to the complaint, please do not hesitate to contact me using the contact details provided above. Thank you for your attention to this matter, and I trust that you will take appropriate actions to rectify the problem at the earliest convenience. Your swift resolution would greatly contribute to maintaining the reputation of your company as a reliable and customer-oriented service provider. Yours sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company/Organization Name] [Address] [City, State, ZIP] Subject: Confirmation of Telephone Report of Problem Dear [Recipient's Name], I am writing to confirm that I recently contacted your esteemed company through telephone reporting an issue/complaint about [specific problem]. This letter serves as a written confirmation of the telephone report made on [date of the call]. To provide further details, I would like to reiterate the problem that was discussed during our conversation. [Describe the issue in a detailed yet concise manner]. I believe it is crucial for the matter to be addressed promptly and appropriately to avoid any further inconvenience. During our telephone conversation, I had the opportunity to discuss the issue with [mention the representative's name] from your company's customer service department. They listened attentively to my concern and assured me that the matter would be investigated thoroughly. Additionally, they provided me with a reference number for this complaint, which is [reference number]. I kindly request you to include this reference number in all future correspondences regarding this issue. It is my sincere hope that this confirmation letter will assist in expediting the resolution process. Prompt attention to this matter is highly appreciated, as it will demonstrate your company's commitment to customer satisfaction. Please inform me of any further actions I need to take or any additional information you require to resolve this issue promptly. I eagerly await your response acknowledging the receipt of this confirmation letter, and I kindly request you to keep me updated regarding the progress made in addressing the reported problem. If possible, I would appreciate an indication of the expected timeline for resolving this issue. Moreover, should there be any updates or developments related to the complaint, please do not hesitate to contact me using the contact details provided above. Thank you for your attention to this matter, and I trust that you will take appropriate actions to rectify the problem at the earliest convenience. Your swift resolution would greatly contribute to maintaining the reputation of your company as a reliable and customer-oriented service provider. Yours sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.