[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Confirmation of Telephone Report of Problem Dear [Recipient's Name], I am writing to formally confirm our recent telephone conversation regarding a problem [or issue] that I encountered in Suffolk, New York. During our discussion on [date of call] at approximately [time of call], I reported the following problem: [Provide a detailed description of the problem. Include specific dates, times, and any relevant reference numbers if applicable.] Based on our conversation, we discussed that the issue has been duly noted by your company and that appropriate action will be taken to resolve it promptly. I would like to express my gratitude for your attentiveness and willingness to address this matter. To ensure accuracy and avoid any misunderstandings, I would kindly request that you provide me with written confirmation of our discussion and a timeline for the resolution of the problem. In addition, please include any reference numbers or specific actions I need to take in order to proceed with the resolution process, if applicable. I greatly appreciate your prompt attention to this matter and the superior level of customer service that your company consistently provides. Should there be any changes or updates regarding the problem, please do not hesitate to inform me via email or phone at the contact details provided above. Once again, thank you for your assistance in resolving this issue. I look forward to receiving your written confirmation and the subsequent actions to address the problem in a timely manner. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.