Travis Texas Sample Letter for Confirmation of Telephone Report of Problem: [Your Name] [Your Address] [City, State, Opcode] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Company] [Address] [City, State, Opcode] Subject: Confirmation of Telephone Report of Problem Dear [Recipient's Name], I hope this letter finds you well. I am writing to inform you that I recently contacted your customer support team to report a problem regarding [describe the issue concisely]. During the telephone conversation, I provided detailed information about the problem to your representative, [mention their name if available]. I would like to confirm the essential details of the report discussed during our conversation. The purpose of this letter is to ensure that all information is accurately documented and to request prompt attention to resolve the reported issue. Key details of the report are as follows: 1. Account Information: — Customer Name: [Your Name— - Account/Order Number: [if applicable] 2. Description of the Problem: [Provide a clear and concise description of the issue you reported. Include any relevant information such as error messages, dates, times, or specific incidents that occurred.] 3. Telephone Call Information: — Date and Time of Call: [mention the date and time of your call] — Customer Support Representative: [if available, provide the representative's name] 4. Resolution Request: [State your expectation or desired resolution to the problem. This helps the recipient understand how you would like the issue to be resolved.] Please acknowledge the receipt of this letter by sending a confirmation email or letter at your earliest convenience. Also, kindly provide an estimated timeline for resolving the reported problem or any additional actions required from my end. In case you require any further information or if there are any changes to the details provided, please do not hesitate to contact me through the provided email address or phone number. I sincerely appreciate your prompt attention and assistance in addressing this matter. I remain hopeful for a quick resolution that meets my expectations as a valued customer. Thank you for your cooperation. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.