Subject: Request for Clarification in Applying Payment [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Designation] [Cuyahoga County] [123 Main Street] [Cleveland, OH, ZIP Code] Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to request clarification regarding a recent payment I made to [Company/Organization Name] on [Date]. I have reviewed my records and noticed that the payment credited to my account does not correspond to the invoice I received from your company. To ensure transparency and clear communication, I kindly request your assistance in resolving this matter promptly. To provide you with the necessary details, please find the following information: 1. Invoice Information: ā Invoice Number: [Invoice Numberā - Invoice Date: [Invoice Date] ā Amount Due: [Total Amount Due] 2. Payment Details: ā Payment Date: [Payment Dateā - Payment Method: [Payment Method] ā Amount Paid: [Payment Amountā - Reference Number: [Reference Number] I have attached copies of the invoice and payment receipt for your reference. Upon reviewing these documents, I kindly request that you investigate the matter and provide me with a detailed explanation of the following: 1. How the payment was applied to my account, 2. If there were any discrepancies in the payment allocation, 3. Whether any outstanding balance remains, 4. If any adjustments or corrections are required, and 5. Any other relevant information or steps required to resolve this matter. I greatly appreciate your attention to this matter and seek a prompt resolution. Please respond to this letter within [state a reasonable time frame, e.g., 10 business days] of receiving it. You may contact me at [Your Phone Number] or [Your Email Address] to discuss this further. I believe that open and clear communication can resolve any discrepancies, and I trust that your expertise will aid in rectifying this situation. I look forward to your prompt response and appreciate your understanding in this matter. Thank you for your attention to this request. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.