[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Address] [City, State, ZIP Code] Subject: Request for Clarification in Applying Payment Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I am writing to request your clarification regarding the payment I recently made to [Company Name] on [Payment Date]. As a valued customer, I believe in maintaining clear and transparent communication, which is why I am seeking clarification on the application of this payment. The details of the payment in question are as follows: ā Payment Method: [Credit Card / Bank Transfer / Check] ā Payment Amount: [Enter Amount in USDā - Invoice/Reference Number: [Enter Invoice or Reference Number] ā Date of Invoice: [Enter Invoice Date] While reviewing my financial records, I noticed that the payment mentioned above does not reflect the correct allocation on my account. To ensure accuracy and avoid any potential discrepancies, I kindly request you to clarify the following: 1. Payment Allocation: Please provide a breakdown of how the payment was allocated to specific invoices, outstanding balances, or any other relevant details. This will help me understand the exact application of the payment. 2. Correcting Errors: In case there was an error in applying the payment, please rectify it promptly and provide a revised account statement or invoice reflecting the accurate payment allocation. This will help me reconcile my records and maintain accurate financial statements. I am confident that this matter can be resolved promptly through open communication. I kindly request your assistance in resolving this issue within [number of days] business days from the receipt of this letter. Furthermore, I sincerely believe in the professionalism and dedication of your team and trust that this request will receive the priority it deserves. Please feel free to contact me via email or phone at your earliest convenience to discuss this matter further. I appreciate your attention to this request, as it plays a significant role in fostering a strong business relationship between [Company Name] and me. Thank you for your prompt attention to this matter, and I look forward to a satisfactory resolution. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.