[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, Zip Code] Dear [Recipient's Name], I hope this letter finds you well. I am writing to seek clarification regarding a recent payment application made by my company. As a valued customer, I believe it is crucial to ensure that our financial transactions are accurately processed and accounted for. Hence, I kindly request your assistance in reviewing the payment application details for [specific transaction/invoice]. To provide you with the necessary information, I have enclosed a copy of the relevant invoice, along with supporting documents that demonstrate the payment made. However, upon reviewing our records, there seems to be a discrepancy or confusion with regard to the application of this payment. The payment in question, made on [date], was for the total amount of [mention payment amount] and was intended to settle [explain purpose of payment]. However, based on our recent account statement, it appears that the payment has been applied to a different invoice or account. This unexpected allocation has caused confusion for both our organizations and has impacted our financial records. In light of this issue, I kindly request your prompt attention and a thorough review of the payment application records. It is vital for us to clarify this matter as soon as possible to ensure accurate financial reporting for both parties involved. To help expedite the process, I would appreciate it if you could provide a detailed breakdown of the payment application, including the specific invoices and amounts to which it has been allocated. Additionally, it would be beneficial to receive an explanation of any factors or circumstances that may have led to this confusion. Please include any supporting documentation or reference numbers that may assist in the resolution of this matter. I sincerely believe that this request for clarification will help us rectify any misunderstanding or errors promptly, allowing us to maintain a strong and mutually beneficial business relationship. Thank you for your attention to this matter, and I look forward to receiving your response within [mention a specific timeframe, e.g., 10 business days]. Should you require any further information or clarification, please do not hesitate to contact me at [provide contact information]. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.