[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company/Organization Name] [Address] [City, State, ZIP] Dear [Recipient's Name], I hope this letter finds you well. I am writing to request clarification regarding a payment that was recently applied by your organization. On [date of payment], I made a payment of [amount] towards [invoice number or purpose of payment], but upon reviewing my account statement, I noticed some discrepancies that require clarification from your end. Firstly, I would like to clarify the exact date when the payment was received by your company. According to my records, the payment was sent on [date], and I would appreciate it if you could confirm the date of receipt on your end. This information will help us identify any potential delays or processing issues that might have occurred. Secondly, I would appreciate a breakdown of how the payment was allocated to specific invoices or outstanding balances. It appears that there might have been an error in applying the payment, as my account statement does not reflect the correct adjustments. Kindly provide a detailed explanation of how the payment was distributed across my outstanding balances, including the invoice numbers and respective amounts paid. Moreover, I would like to understand the methodology used in calculating any applicable late fees or interest charges associated with the outstanding balance. It is crucial for me to comprehend the specific terms and conditions that govern these charges to ensure their accuracy and adherence to our agreed-upon terms. Lastly, I kindly request your prompt response to this inquiry. As this matter concerns an ongoing financial relationship between our organizations, timely resolution is essential to maintain a satisfactory business partnership. Please feel free to contact me at [phone number] or [email address] to discuss this matter further or provide any additional information you may require. I expect to receive a comprehensive explanation and clarification within 10 business days from the date of this letter. Thank you for your attention to this matter, and I look forward to a prompt resolution. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.