Subject: Request for Clarification in Applying Payment ā Queens, New York [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Title] [Company Name] [Company Address] [City, State, ZIP] Dear [Recipient's Name], I hope this letter finds you well. I am writing to request clarification regarding the application of payment made to [Company Name] on [payment date] for the account [account number], specifically related to my residence in Queens, New York. I have noticed some discrepancies in my recent payment statement, and I would appreciate your assistance in understanding how the payment has been allocated. Furthermore, I believe that a detailed explanation would help me reconcile my records and ensure accurate financial transactions. To provide you with more clarity, I have outlined the key points that require clarification: 1. Payment Amount: According to my records, I made a payment of [amount] on [payment date]. However, the credit allocated to my account appears to be different. Could you kindly clarify the reason for this discrepancy? 2. Applied Charges: Please specify the charges that were applied to my account. It would be helpful if you could provide a breakdown of the charges, including their respective amounts, dates, and descriptions. This will help me verify the accuracy of the charges applied. 3. Payment Allocation: I would like to understand how the payment was applied within my account. Please clearly indicate how much of the payment was used to cover outstanding charges, fees, or any other relevant expenses. Also, specify the remaining balance, if any, and how it is being handled. 4. Payment Receipt: Kindly provide a detailed payment receipt, reflecting the payment made, including the payment method, date, and reference number. This will help me cross-reference the payment with my own records. I kindly request that you provide the necessary clarification within [reasonable time frame, e.g., 14 days] of receiving this letter. Your prompt attention to this matter will help ensure a smooth resolution, allowing me to accurately manage my financial records. If required, I am open to discussing this matter further or providing any additional information that may assist with the clarification process. Thank you for your understanding and cooperation. I look forward to receiving a prompt response to address my concerns. Should you have any questions or require further details, please feel free to contact me at [phone number] or [email address] during regular business hours. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.