[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Request for Clarification in Applying Payment Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I am writing to address a concern regarding the payment application for my recent transaction with your company. I am eager to resolve this matter promptly and seek clarification on the payment applied against the invoice number [invoice number] dated [invoice date]. Upon reviewing the payment confirmation received, I have noticed a discrepancy in the manner in which the payment has been allocated to various outstanding balances. I kindly request your assistance in providing a detailed breakdown of how the payment was applied. This information will allow me to better understand the allocation of funds and ensure that all outstanding balances are accurately accounted for. To facilitate the process, I have included the following relevant details: 1. Invoice Number: [Specify the invoice number associated with the payment] 2. Invoice Date: [Mention the date of the invoice in question] 3. Payment Reference/Receipt Number: [Provide the reference or receipt number of the payment made] With this information, I would appreciate it if you could provide a comprehensive breakdown of the payment application, specifying the amount applied to each outstanding invoice or account. Kindly include the following details for each invoice or account: 1. Invoice/Account Number 2. Original Amount 3. Outstanding Balance 4. Amount Applied 5. Current Balance By receiving this clarification, I will be able to conduct an internal audit and verify if there are any discrepancies. Doing so will ensure the accuracy of our financial records, prevent confusion, and maintain a healthy business relationship. If you require any additional information or documentation to proceed with this request, please let me know, and I will promptly provide it. I kindly request a response within [specify a reasonable time frame, e.g., 10 business days] from the date of this letter. Thank you for your attention to this matter, and I look forward to your prompt resolution. Should you have any questions or require further clarification, please do not hesitate to contact me at [your phone number] or [your email address]. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.