Subject: Request for Clarification in Applying Payment ā Urgent Matter [Your Name] [Your Address] [City, State, ZIP code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP code] Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I am writing to seek clarification regarding the application of a recent payment made by me. Firstly, let me express my gratitude for promptly processing the payment, which was made on [Date], using [Payment Method]. The payment was intended for the [description of the product/service] invoice, bearing invoice number [Invoice Number]. However, upon reviewing my records, it seems that there might have been a misstep in properly allocating the payment to my corresponding account. Hence, with utmost transparency and urgency, I kindly request your assistance in clarifying the following points: 1. Allocation of Payment: Could you please verify the allocation of the payment I made and ensure it is correctly applied to my account? I would greatly appreciate receiving a detailed breakdown of how the payment was distributed across outstanding balances, including any charges, fees, or interest that might have been added. 2. Payment Method Confirmation: For my own peace of mind and accurate record-keeping, please confirm the payment method utilized for my transaction. If there were any issues or discrepancies in this process, I would be grateful for your assistance in rectifying them as soon as possible. 3. Receipt Confirmation: Kindly furnish me with an updated payment receipt to confirm that the payment was received successfully and accurately applied to my account. This will help me reconcile my personal records with your official records. To help expedite the clarification process, I have attached copies of the payment confirmation and relevant invoices for your reference. Additionally, I have provided my contact information above; please reach out to me if there is any additional information or documentation required from my end. Given the nature of this matter, I kindly request your utmost attention and prompt response to this letter. Timely clarification will allow both parties to maintain a transparent and mutually beneficial relationship. Thank you for your understanding and cooperation in addressing this matter efficiently. I sincerely value our business relationship and look forward to resolving this issue swiftly. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.