Subject: Request for Refund on Duplicate Payment — Alameda, California [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP Code] Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to bring your attention to a recent payment discrepancy that occurred from my end to your esteemed organization. The purpose of this letter is to formally request a refund for a duplicate payment made on [Date of Payment]. I am a resident of Alameda, California, and have been a loyal customer/patron of your services for [duration of association]. Your organization has always maintained a reputation for excellence and reliability in serving the community of Alameda, and I have consistently experienced exceptional customer service from your team. During a recent review of my financial statements, I discovered that I inadvertently made a duplicate payment for the same goods/services provided by your company. On [Date of Duplicate Payment], an amount of [$XX.XX] was paid via [Payment Method], and on [Date of Second Payment], another payment of [$XX.XX] was mistakenly processed for the same transaction. To rectify this oversight, I kindly request a refund for the duplicate payment of [$XX.XX]. Enclosed with this letter is a copy of the proof of payment, including the relevant receipts for both transactions, to ensure a comprehensive understanding of the situation. I genuinely appreciate your prompt attention in addressing this matter and making the necessary arrangements for the refund process. Moreover, I understand that human errors occur from time to time, and I am confident that your organization will efficiently resolve this situation to maintain the trust and satisfaction of its valued customers. Kindly inform me of the refund procedure and the expected timeline for processing. Additionally, if any additional information or documents are required, please do not hesitate to contact me at [Phone Number] or via email at [Email Address]. Thank you for your prompt attention to this matter. You're understanding and cooperation in resolving this issue are greatly appreciated. I look forward to a swift resolution, and I remain a loyal customer of your company. Please acknowledge the receipt of this letter at your earliest convenience. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.