Subject: Request for Refund due to Duplicate Payment — [Your Name] [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP Code] Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to bring to your attention an unintended error that occurred during my recent transaction with [Company Name] regarding the payment of [invoice number]. Upon reviewing my financial records, I discovered that a duplicate payment has been made for the same invoice, resulting in an overpayment of [amount]. The details of both payments are as follows: 1. Payment Details: — Date: [Date of First Payment— - Amount: [amount] - Payment Method: [Payment Method, e.g., Credit Card, Check, or Online Transfer] — Reference/Transaction ID: [Transaction ID or Check Number] 2. Duplicate Payment Details: — Date: [Date of Second Payment— - Amount: [amount] - Payment Method: [Payment Method, e.g., Credit Card, Check, or Online Transfer] — Reference/Transaction ID: [Transaction ID or Check Number] I kindly request your assistance in promptly refunding the duplicate payment of [amount] to my original payment method. I kindly ask that the refund be processed in a timely manner, in accordance with [Company Name]'s refund policy. To aid in identifying the duplicate payment, I have attached copies of both payment receipts. Kindly cross-reference them with your records, and I trust you will find the discrepancy as mentioned. If further information or documentation is required, please inform me at your earliest convenience. Furthermore, if there are any administrative charges associated with processing this refund, I kindly request they be waived, given that the duplicate payment was an unintended error from my end. I appreciate your understanding and cooperation in resolving this matter promptly. Please confirm receipt of this letter and the initiation of the refund process. You may reach me at [Your Phone Number] or via email at [Your Email Address]. Thank you for your attention to this matter, and I look forward to resolving this issue swiftly. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.