Dear [Company Name], I am writing to address an issue regarding a duplicate payment that was made to your organization. After reviewing my records, I discovered that I inadvertently made a duplicate payment for [Product/Service] on [Date]. The payment was made via [Payment Method], and the transaction ID is [Transaction ID]. I would like to request a prompt refund of the duplicate payment, amounting to [$XX.XX], as soon as possible. I understand that errors can occur, and I trust that your company will rectify this situation promptly. To ensure a smooth resolution, I have enclosed copies of the original payment receipt and the duplicate payment receipt for your reference. I kindly ask that you verify this duplication in your records and initiate the refund process immediately. Please address the refund payment to the following address: [Your Name] [Your Address] [City, State, ZIP Code] Additionally, I would appreciate if you could confirm the refund process and provide me with an estimated timeframe for when I can expect to receive the reimbursement. Should you require any further information or clarification, please do not hesitate to contact me at [Your Phone Number] or [Your Email Address]. I understand that mistakes can happen, and I appreciate your attention to this matter. I believe your prompt action will resolve this issue efficiently. Thank you for your cooperation, and I look forward to receiving the refund without delay. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.