Subject: [Your Name] — Request for Refund due to Duplicate Payment [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company/Organization Name] [Company/Organization Address] [City, State, ZIP Code] Dear [Recipient's Name], I hope this letter finds you well. I am writing to bring to your attention an error in my recent payment to [Company/Organization Name]. On [Payment Date], I inadvertently made a duplicate payment for the same invoice number [Invoice Number]. As a concerned customer, I kindly request your assistance in rectifying this issue by issuing a refund for the duplicate payment. May I suggest that the refund be processed via the original payment method used (e.g., credit card, bank transfer), in order to ensure a smooth and timely resolution? To facilitate this process, attached to this letter you will find all the necessary documentation supporting my claim, including proof of both payments made, the original invoice, and any relevant receipts or statements. I understand that, due to administrative procedures, it might take some time for the refund to be processed. However, I kindly request your prompt attention to this matter so that the refund can be issued as soon as possible. If you require any additional information or have any questions regarding this refund request, please do not hesitate to contact me at [your phone number] or via email at [your email address]. I would be more than willing to provide any further documentation or clarification if needed. I can assure you that this incident was simply an oversight, and I have always been satisfied with the services [Company/Organization Name] provides. Furthermore, I greatly appreciate your understanding and prompt attention to this situation, as it will contribute to maintaining our positive customer-business relationship. Thank you for your time, consideration, and cooperation. I look forward to receiving a confirmation of this refund request within [reasonable time frame, e.g., 10 business days]. Yours sincerely, [Your Name] Enclosure: 1. Proof of duplicate payments 2. Copy of original invoice.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.