Subject: Request for Immediate Refund due to Unsatisfactory Work Dear [Contractor/Company Name], I hope this letter finds you well. I am writing to bring to your attention the substandard workmanship and unsatisfactory results of the project completed by your team, as agreed upon in our contract dated [Contract Date]. To brief you on the project details, we had entered into an agreement with your esteemed company for [specific work] on our property located in [address or area] in Chicago, Illinois. Despite our agreement and the trust we placed in your team's capabilities, we regret to inform you that the work carried out has not met the agreed-upon standards. The major issues we have encountered with the executed work are as follows: 1. [Describe the first issue concisely] 2. [Specify the second issue concisely] 3. [Highlight any additional issues encountered] Outlined below are the reasons for demanding an immediate refund: 1. Non-compliance with contractual obligations: The work performed does not adhere to the specifications outlined in the contract, including the use of substandard materials and failure to meet industry standards. 2. Poor craftsmanship: The services provided fall short of the expected quality, with visible defects and errors that remain unresolved despite numerous attempts to address them. 3. Disrupted timeline: The project's completion date has significantly exceeded the agreed-upon timeline, causing significant inconvenience and additional expenses on our part. Considering the above-mentioned factors, we request an immediate refund for the full amount paid to your company, amounting to [specify the exact amount]. A full refund is justified based on the breach of contract and the inability to rectify the issues despite giving your team ample opportunities to do so. Please note that if we do not receive a satisfactory response or refund within [reasonable time limit, e.g., 14 days] from the date of this letter, we will have no choice but to explore other legal remedies available to us, which may include filing a formal complaint with the appropriate authorities. Kindly acknowledge receipt of this letter within [specified time limit, e.g., 5 business days] to ensure the timely resolution of this matter. We expect a prompt and constructive response, along with an assurance of a refund within the stipulated time frame. We sincerely hope that a swift resolution can be achieved, avoiding any further escalation of this issue. Thank you for your attention to this matter. Yours faithfully, [Your Name] [Your Address] [City, State, Postal Code] [Email Address] [Contact Number]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.