Sample Letter for Demand for Refund of Faulty Work in Dallas, Texas [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Contractor/Company Name] [Contractor/Company Address] [City, State, Zip Code] Subject: Demand for Refund of Faulty Work Dear [Contractor/Company Name], I am writing this letter to formally demand a refund for the faulty work performed at [property address], contracted on [contract signing date]. As per the signed agreement and relevant laws, it is your responsibility to provide quality workmanship and deliver the agreed-upon services. Unfortunately, I am not satisfied with the results and feel that I have been treated unfairly. The issues with the work performed include [list specific problems in detail]. Despite several attempts to address these issues, I am left with a subpar outcome that does not meet the standards set forth in the agreement. These defects not only compromise the aesthetic appeal of my property but also pose safety concerns. I have attached copies of the relevant documents, including the signed agreement, photographs of the faulty work, and any correspondence exchanged between us. These documents serve as evidence supporting my claim for a full refund. Under the Texas Deceptive Trade Practices Act, I am entitled to a refund due to the failure to perform services in a good and workmanlike manner. Additionally, the agreement clearly states that any defects or deficiencies should be corrected promptly or warrant a partial or full refund. Therefore, I demand an immediate refund in the amount of [provide specific amount or percentage] within [give a reasonable timeframe, typically 14 days] from the date of this letter. If I do not receive a satisfactory response within the specified timeframe, I will have no choice but to pursue legal action to protect my rights as a consumer. Please be aware that I am prepared to escalate this matter by reporting the issue to the appropriate authorities, lodging a complaint with the Better Business Bureau, and consulting with an attorney if necessary. I hope it doesn't come to that, as I believe we can resolve this matter amicably and avoid any further inconvenience or costs. I expect your immediate attention to this matter and look forward to a prompt resolution. Thank you for your cooperation. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.