[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Company Name] [Address] [City, State, ZIP Code] Subject: Demand for Refund of Faulty Work — [Job/Service Details] Dear [Recipient's Name], I hope this letter finds you well. I am writing to formally request a refund for the faulty work that was performed by [Company Name] on [Date of Completion]. As a dissatisfied customer, it is my right to seek compensation for the substandard services rendered. Firstly, let me provide you with the relevant details specific to the nature of the faulty work completed. The project in question is related to [Job/Service Details]. [Describe the job or service in detail, including any agreed-upon specifications, timelines, and cost estimates]. Unfortunately, the result did not meet the agreed-upon standards and expectations for the following reasons: 1. [Detail the first major issue with the workmanship or deliverables] 2. [Specify the second major issue with the workmanship or deliverables] 3. [Identify any additional issues] Considering the significant flaws and inadequate performance in the aforementioned areas, it is clear that the work completed did not align with the high professional standards one would expect from a company such as yours. Due to the unsatisfactory outcome, I kindly request a full refund of [total amount paid] within [provide a reasonable time frame, e.g., 14 days] from the receipt of this letter. Please be advised that if the refund is not issued within the specified timeframe, I will have no alternative but to explore further legal options to protect my consumer rights. It is my sincere hope that we can resolve this matter amicably and avoid any further complications. I have enclosed copies of all relevant documents, including contracts, receipts, and any correspondence we have had in the past. This documentation serves as evidence to support my claim, highlighting the extent of the issues faced and my justifiable request for a refund. I kindly ask that you acknowledge the receipt of this letter within [specify a period, e.g., 7 days] and inform me in writing of your decision to refund the amount or provide a detailed explanation for your refusal. Clear and open communication during this process will be greatly appreciated. Thank you for your prompt attention to this matter. I trust that you will handle this demand for a refund with the seriousness it deserves. I look forward to a swift resolution, which will not only refund the amount paid but also restore my faith in your company's commitment to customer satisfaction. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.