[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Contractor's Name] [Contractor's Address] [City, State, ZIP Code] Subject: Demand for Refund of Faulty Work Dear [Contractor's Name], I hope this letter finds you well. I am writing to express my dissatisfaction and to strongly demand a full refund for the faulty work you performed on [specific project or service] at [address/location]. The work in question was completed on [date]. Unfortunately, I have discovered numerous defects and issues with the work, which clearly deviates from the agreed-upon standards and specifications outlined in the contract dated [date]. It is disheartening to note that your workmanship does not meet the highest industry standards expected from a professional contracting company like yours. Outlined below is a detailed description of the faults and defects that need urgent rectification: 1. [Describe each fault or defect concisely, such as poor craftsmanship, substandard materials, incorrect installation, incomplete work, or any other specific issues.] These shortcomings have caused significant inconvenience and financial burden, leaving me with no choice but to seek reimbursement for the poorly executed work. As a customer, I entrusted you with the responsibility of delivering a satisfactory outcome, which unfortunately was not met. Moreover, I refer to the warranty provided by your company, which clearly states that all work performed is backed by a [duration] warranty period. Due to the multiple deficiencies in the completed project, it is clear that your obligations and commitments have not been fulfilled. In light of the above, I demand an immediate refund of the total amount paid to you for the faulty work, which amounts to $[amount]. Please send the refund within [reasonable time frame, e.g., 14 days] from the receipt of this letter. Failure to comply will leave me no choice but to pursue legal action to recover the costs associated with rectifying the defects, in addition to any applicable compensation for inconvenience and distress caused. I strongly urge you to consider this matter seriously and find a prompt and amicable resolution. This can save both parties from unnecessary expenses, time-consuming legal proceedings, and potential harm to your professional reputation. I look forward to your immediate attention and a positive response within [reasonable time frame, e.g., 7 days]. Please acknowledge receipt of this letter in writing. Should you require any additional information or wish to discuss the matter further, I can be reached at the provided contact details. Thank you for your prompt action in resolving this matter. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.