Dear [Contractor/Company Name], I hope this letter finds you well. I am writing in regard to the faulty work that was performed by your company at my property located in Montgomery, Maryland. It has come to my attention that the work completed does not meet the agreed-upon specifications and quality standards outlined in our contract. On [date], I entered into a contract with your company to [describe the scope of work]. Unfortunately, it has become evident that the work carried out by your team was subpar and far from what was promised. The following issues have been identified: 1. [Describe the specific issues or faults encountered] — [Provide details about each issue, such as location, date noticed, and impact on the overall functionality/appearance] — [Attach relevant photographs or evidence supporting your claims] Despite numerous attempts to address these concerns and providing you with an opportunity to rectify the faulty work, no appropriate resolution has been achieved thus far. As a result, I kindly request a full refund for the substandard services provided. I have reviewed the terms of our contract, which clearly states that the work should be completed in accordance with industry standards and to the satisfaction of the client (me). Given the significant deviations from these standards, it is evident that your company is in breach of the contract. In light of the above, I demand an immediate refund of the total amount paid to your company, which amounts to $[total paid]. I expect this reimbursement within [specify a reasonable timeframe, e.g., 14 days] from the date of this letter. Please note that failure to grant the requested refund within the stipulated timeframe will leave me with no choice but to seek legal action to protect my rights as a consumer and recover the amount owed. I strongly urge you to reconsider your position and take immediate action to resolve this matter in a fair and satisfactory manner. If you wish to discuss this further or propose an alternative solution, please contact me at [your contact details] within [alternative timeframe if applicable]. I am confident that you will take this matter seriously and promptly address the issue. I hope that we can resolve this dispute amicably and avoid any unnecessary legal involvement. Thank you for your attention to this matter, and I trust that I will receive a favorable response from you soon. Yours sincerely, [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.