[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP Code] Subject: Demand for Refund of Faulty Work Dear [Recipient's Name], I am writing this letter to express my disappointment and frustration regarding the faulty work recently completed by your company. As a dissatisfied customer, I believe that it is within my rights to demand a refund for the substandard services provided. On [date], I engaged your company, [Company Name], to carry out [specify the nature of the work] on my property located at [address]. We agreed upon a total payment of [amount] to be paid upon the satisfactory completion of the job. Unfortunately, I have discovered multiple issues with the work performed, which I find unacceptable. [List the specific faults and problems you have encountered in detail.] In light of these significant deficiencies, it is evident that the work was not carried out with the necessary skill, care, and expertise that one would reasonably expect from professionals in the industry. I have enclosed relevant photos and documentation to support my claim. According to consumer protection laws, I have the right to request a full refund for the faulty workmanship. Considering the extent of the defects and the numerous inconveniences I have endured, I expect an immediate refund of [exact amount] to be issued to my preferred payment method. Please be aware that if the refund is not provided within [reasonable timeframe], I will have no choice but to pursue legal action to protect my rights as a consumer. In such an event, I will not hesitate to involve relevant authorities, such as [mention possible regulatory or consumer advocacy organizations]. I believe that resolving this matter amicably and promptly will be in the best interest of both parties involved. To reach a mutually acceptable solution, I request that you respond to this letter within [reasonable timeframe] to confirm your commitment to refund the full amount. I kindly request your urgent attention to this matter. Failure to respond in a satisfactory manner will leave me with no choice but to escalate this dispute further. Please address all future communication regarding this issue to the contact details provided above. I expect your prompt response and a resolution to this matter. Thank you for your immediate attention. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.