Subject: Urgent: Demand for Refund of Faulty Work — Seeking Resolution in Orange, California Dear [Contractor/Company Name], I hope this letter finds you well. I am writing to you on behalf of [Your Name/Company Name], regarding a recent project completed by your team at [Location/address where the faulty work was performed] in Orange, California. We hired your services on [Date] for [Specify nature of work] with the expectation of receiving quality results. However, we have discovered numerous issues with the work performed, which directly contradict our agreed-upon terms and industry standards. These issues include [Specific list of the faulty work, including any damage or defects caused]. The substandard quality of work has not only jeopardized the functionality of the project but has also resulted in additional expenses for corrective measures and repairs, totaling [$ Amount]. In light of these failures, we kindly request a full refund of [$ Amount] for the faulty work. We trust your commitment to professionalism and customer satisfaction and believe resolving this matter promptly is in both parties' interest. Attached to this letter, you will find relevant documentation, including: 1. Copies of the contract or agreement highlighting the terms and specifications agreed upon. 2. Photographic evidence showcasing the discrepancies and faults in the completed work. 3. Invoices and receipts proving the additional costs incurred due to the faulty work. 4. A detailed report from an independent evaluator or professional opinion addressing the severity and impact of the faulty work. We expect a response to this letter within [Specify a reasonable deadline, usually 14 days from the date of this letter] to commence the refund process. We hope that a mutual resolution can be reached without further escalation, as it is both costly and time-consuming for both parties. However, if our concerns are not adequately addressed, we will have no choice but to take further legal actions to protect our rights and interests. Please direct any further correspondence, including the confirmation of receipt of this letter, to [Your contact details]. We strongly advise seeking legal counsel to ensure your response adheres to both local and state laws. We look forward to resolving this matter promptly and amicably, allowing us to maintain a positive business relationship. Thank you for your immediate attention to this serious issue, and we trust in your cooperation in resolving the situation without delay. Yours sincerely, [Your Name/Company Name] [Contact Information]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.