[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Demand for Refund of Faulty Work Dear [Recipient's Name], I hope this letter finds you well. I am writing to bring to your attention the unsatisfactory work that was performed by your company on [date] regarding [specific details of the faulty work]. This work was carried out as part of the contract we entered into on [date] for [briefly mention the nature of the project]. Firstly, I would like to express my disappointment with the lack of professionalism and attention to detail displayed by your team. The work completed does not adhere to the agreed-upon specifications and standards outlined in the contractual agreement. Moreover, it fails to meet the necessary safety guidelines as well. To provide further context, let me highlight the specific issues I encountered: 1. [Describe the first issue in detail, emphasizing its impact on the project or resulting damages] 2. [Outline the second issue, supported by evidence or photographs, if available] 3. [Elaborate on any subsequent issues and their consequences] In light of the substandard workmanship, I hereby demand a full refund of the amount paid for the project, which totals [mention the specific amount]. As per our agreement, I expect this refund to be issued within [mention a reasonable timeframe, e.g., 30 days] from the date of this letter. Please note that I have attached ample evidence, including photographs and detailed descriptions, to support my claim and validate the poor quality of the work performed. These documents provide a clear depiction of the discrepancies between the agreed-upon standards and the delivered result. I trust that prompt and immediate action will be taken to rectify this situation and that the refund will be issued without delay. I believe that amicable resolution is always preferable; however, I reserve my rights to take legal action if necessary. Should you have any questions or require further clarification, please do not hesitate to contact me via the provided email address or phone number. I look forward to a swift resolution to this matter, one that upholds principles of fairness and professionalism. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.