[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Designation] [Company Name] [Company Address] [City, State, Zip Code] Subject: Demand for Refund of Faulty Work Dear [Recipient's name], I am writing to address a serious issue regarding the services I received from your company which have not met the agreed-upon standards. This letter serves as a formal demand for a refund for the faulty work carried out by your employees. On [date], I engaged your company to [describe the nature of services/work undertaken]. The agreement clearly set forth the scope of work, the quality standards, and a reasonable timeline for completion. Unfortunately, the final outcome of the work performed was vastly different from what was initially promised and fell far below the industry standards. Upon inspection and subsequent evaluation of the completed work, the following faults and defects have become apparent: 1. [Describe the specific faults or defects observed] 2. [Provide additional details if necessary] 3. [Continue listing any other relevant faults] The aforementioned issues negatively impact the functionality, aesthetics, and overall value of the [product/service/work] provided. As a result, I have incurred significant inconvenience, frustration, and financial loss due to the need for further repairs, replacements, or rectifications. According to the consumer protection laws of San Antonio, Texas, consumers have the right to expect services of a reasonable standard. Your failure to deliver satisfactory results not only violates this right but also breaches our agreed-upon contract. As a result, I demand an immediate refund of [dollar amount] representing the cost of the faulty work, as well as any applicable consequential damages incurred. I request that you respond to this demand within [reasonable timeframe, e.g., 14 days] from the date of this letter. Failure to comply may result in further legal actions to recover the amounts owed, along with associated legal costs, if necessary. Please acknowledge receipt of this letter and your intentions to address this matter by providing a written response. You can contact me at the above-mentioned email address or phone number to discuss further details or to arrange a suitable resolution. I trust that you will rectify this situation promptly and amicably, restoring my confidence in your company. I believe that a fair and reasonable resolution can be reached without resorting to legal measures, and I hope that you share the same sentiment. Thank you for your attention to this matter, and I look forward to your prompt response. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.