Dear [Service Provider], I hope this letter finds you well. I am writing to address my dissatisfaction with the faulty work that was performed by your company. As a resident of Suffolk, New York, I was relying on your expertise and professionalism, which unfortunately did not meet my expectations. The nature of the faulty work includes [describe the specific issues or problems encountered]. Despite numerous attempts to bring these issues to your attention, you have failed to adequately address them. This has caused great inconvenience and frustration, not to mention the wasted time and resources on my part. I believe it is only fair to demand a refund for the faulty work that has been performed. The cost of the subpar service I received is estimated to be [mention the total cost]. This amount should be refunded to me promptly, as it is unreasonable for me to bear the expenses for work that was not completed satisfactorily. In addition to the refund, I request that you take immediate steps to rectify the issues mentioned above. This includes promptly addressing and fixing the problems at no additional cost to me. I expect you to provide a detailed plan of action outlining how you intend to remedy the situation and prevent similar issues from recurring in the future. If my demands are not met within a reasonable timeframe, I will be left with no choice but to escalate the matter further. This may include seeking legal assistance and reporting the matter to relevant consumer protection agencies. I trust that you would prefer to resolve this matter amicably. I hereby request a response to this letter within [specify a reasonable timeframe, such as 14 days] to confirm your intentions for issuing the refund and rectifying the faulty work. Failure to respond or comply with my reasonable demands will leave me with no option but to pursue further action to protect my rights as a consumer. Thank you for your immediate attention to this matter. I sincerely hope that we can resolve this issue in a fair and prompt manner, ideally without the need for legal intervention. Yours sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.