Subject: Urgent Notice to Disregard Letter Indicating Inability to Ship [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP] Dear [Recipient's Name], I hope this letter finds you well. I am writing to bring to your attention a significant discrepancy regarding a recent letter we received from your organization regarding the inability to ship [product or goods]. Upon receiving the initial letter, dated [date of initial letter], expressing your inability to ship the specified [product or goods], we were naturally concerned. We have been consistently working to meet our deadlines and have made financial and logistical arrangements based on the agreed-upon delivery schedules. However, it has come to our attention that an error may have occurred in the communication or documentation process. After further investigation, we discovered that the said letter was incorrectly addressed to our organization, as we have not placed an order or engaged in any shipment-related discussions with your company. Considering this, we kindly request that you disregard the aforementioned letter, as it does not pertain to our company or any ongoing shipments. We understand that mistakes can happen, and we appreciate your understanding in rectifying this matter promptly. If you have any questions or require any clarifications from our end, please do not hesitate to contact me directly at [your contact information provided above]. Alternatively, you may reach out to our logistics department at [logistics department contact info] for any further details. We sincerely hope that this misunderstanding can be swiftly resolved so that both our organizations can continue conducting business without further complications. We value our professional relationship and look forward to future opportunities for collaboration. Thank you for your immediate attention to this matter. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.