Subject: Important Notice: Temporary Interruption of Service in Franklin, Ohio Dear [Customer's Name], We hope this letter finds you well. We are writing to inform you about an upcoming temporary interruption of services in the Franklin, Ohio area. As part of our commitment to enhance and maintain the quality of our services, it has become necessary to carry out essential maintenance work on our infrastructure. On [Date] from [Start Time] until approximately [End Time], you may experience a temporary disruption in the following services: 1. Electricity: There will be a planned power outage in your area to ensure the safety and reliability of the electrical grid. This interruption will enable us to upgrade our equipment and improve the overall efficiency of the electrical distribution system. 2. Internet and Cable Services: As a result of the electrical outage, your internet and cable services may be affected during the specified time frame. We apologize for any inconvenience this may cause and assure you that our technicians will work diligently to restore services as soon as possible. Please note that the temporary interruption of services is necessary to complete the essential maintenance tasks efficiently and minimize any inconveniences in the future. We understand how crucial these services are to your day-to-day activities, and we sincerely apologize for any troubles this may cause during the outage period. To stay updated during the temporary interruption, we recommend following our official social media accounts and checking our website for the latest announcements. Our customer support team will also be available to address any concerns or queries you may have. We appreciate your patience and understanding during this time. In the meantime, we recommend taking the following precautions: 1. Keep your electronic devices fully charged before the outage period. 2. Unplug sensitive equipment like computers, TVs, and gaming consoles to protect them from power surges when the service is restored. We are confident that these necessary improvements will lead to a smoother and more reliable service experience in the future. We are committed to providing you with the best possible services, and your cooperation and understanding are greatly appreciated. Should you have any questions or require further information, please feel free to reach out to our customer support team at [Customer Support Number]. Thank you for your continued support, and we apologize once again for any inconvenience caused. Sincerely, [Your Name] [Your Title/Position] [Company Name] [Contact Information]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.