Subject: Temporary Interruption of Service — Important Notice [Your Company's Name & Logo] [Company Address] [City, State, ZIP] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP] Dear [Customer's Name], Re: Notice of Upcoming Temporary Interruption of Service We hope this letter finds you in good health and high spirits. We are writing to inform you about an upcoming temporary interruption of service in the Mecklenburg County area in North Carolina. As your trusted service provider, we understand the inconvenience this may cause and aim to provide you with all the information you need to prepare for and minimize any disruption to your routine. Duration of Interruption: Starting on [Start Date] at [Start Time], we will be undertaking essential maintenance and upgrading activities in the Mecklenburg County area. This planned interruption is estimated to last from [Start Time] until approximately [End Time] on [End Date]. Affected Services: During this period, the following services may be temporarily interrupted: 1. Electricity supply: There may be temporary power outages or fluctuations in your area as we work to enhance the existing electrical infrastructure to ensure reliable service. 2. Internet and Phone Services: Our technicians will be upgrading the network infrastructure, which may result in intermittent disruptions or reduced speeds in your internet and phone services. Purpose and Benefits: This planned interruption of service is necessary to ensure the continued reliability, efficiency, and safety of our utilities. By upgrading the infrastructure, we are making long-term improvements that will enhance the quality of services we provide to the community. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our systems. Safety Precautions: We kindly request you to take the following safety precautions during this temporary interruption: 1. Unplug sensitive electrical equipment or use surge protectors to prevent damage from possible power fluctuations. 2. Make sure to save any ongoing work and shut down your devices gracefully to avoid losing any unsaved data. 3. Keep alternative means of communication available, such as a charged cell phone, in case of any urgent requirements. Contact Information: For any queries or concerns regarding this temporary interruption, our dedicated customer service team will be available to assist you. Please do not hesitate to reach out to us at [Customer Support Helpline] or via email at [Customer Support Email]. We will promptly address your questions and provide updates on the progress of the maintenance activities. We apologize for any inconvenience this temporary interruption may cause and appreciate your understanding as we work to improve the services we offer. Furthermore, we genuinely value your custom and loyalty. Thank you for your cooperation and patience during this period. Yours sincerely, [Your Name] [Your Designation] [Your Company's Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.