Subject: Upcoming Temporary Interruption of Service — Important Notice for Santa Clara, California Residents Dear [Customer's Name], We hope this letter finds you well. We are writing to inform you about an upcoming temporary interruption of service in Santa Clara, California. As your trusted service provider, we believe it is essential to keep you informed and minimize any inconvenience you may face during this period. The temporary interruption of service is scheduled to take place from [Start Date] to [End Date]. During this time, our team will be working diligently to perform necessary maintenance and upgrades to ensure the continued reliability and quality of our services. Please note that during the specified dates, the following services will be affected: 1. Internet Services: There will be a temporary disruption of your internet connection. You may not have internet access throughout this maintenance period. We apologize for any inconvenience caused. 2. Cable/Television Services: All cable/television channels will be temporarily unavailable during the scheduled maintenance. We recommend scheduling any important TV programs or recordings accordingly. 3. Phone Services: Voice communication services will be disrupted intermittently, including landline and VoIP connections. Emergency services like 911 should still be available, but we encourage you to use alternative means in case of emergencies. We understand the impact this temporary interruption may have on your daily activities, and we are committed to minimizing the inconvenience caused. Our team has carefully scheduled this maintenance period to expedite the process and complete it as quickly as possible, ensuring a smooth transition back to regular services. Throughout the temporary service interruption period, we will be providing regular updates via email, SMS, and notices posted on our website. We strongly recommend that you visit our website [website URL] or refer to your email for any essential updates, as we will provide estimated timelines for service restoration. We sincerely apologize for any inconvenience this may cause and appreciate your understanding and support. If you have any questions, concerns, or require further assistance, please do not hesitate to reach out to our dedicated customer support team at [Customer Support Hotline]. Thank you for being a valued customer, and we look forward to serving you better with improved services following the scheduled maintenance. Warm regards, [Your Name] [Your Title] [Company/Organization Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.