Subject: Important Notice: Conversion of Credit Limit to C.O.D. Status Dear [Customer's Name], We hope this letter finds you well. We sincerely appreciate your continued support and trust in our business. As a valued customer, we strive to provide you with the best service and maintain a strong business relationship. However, We regret to inform you that, due to recent changes in our credit policies, we are required to convert your existing credit limit to Cash on Delivery (C.O.D.) status. This adjustment to your account will take effect on [date — usually within 30 days of notice receipt]. Please understand that this conversion is not a reflection of your credit history or past transactions with us. Instead, it is an internal measure taken by our organization to mitigate potential financial risks and streamline our account receivables process. We kindly request your cooperation in adjusting your payment arrangements accordingly. Beginning on the effective date mentioned above, all future orders will be processed only upon receipt of full payment at the time of delivery. This implies that you will need to provide our delivery personnel with the full cash amount or a certified check payable to [Your Company] upon receiving your products. By implementing the C.O.D. status, we believe we can maintain a healthier cash flow and continue delivering quality products and services to all our valued customers. It's important to note that this measure will not affect any previous outstanding balances or pending orders associated with your account. We understand that this change may inconvenience you, and we sincerely apologize for any disruption it may cause. However, we are confident that this modification will allow us to better serve you and maintain the stability of our business operations. Should you have any concerns or questions regarding this notice, please don't hesitate to reach out to our customer service team at [customer service contact information]. We are here to assist you and ensure a smooth transition during this process. We genuinely value your continued partnership, and we look forward to your understanding and cooperation with this adjustment. Thank you for your prompt attention to this matter. Sincerely, [Your Name] [Your Position/Title] [Your Company]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.