Dear [Customer's Name], I hope this letter finds you well. We appreciate your continued business and would like to address an urgent matter regarding your credit line with us. As you may be aware, our records indicate that your current outstanding balance has exceeded the approved credit limit on your account. We understand that unexpected circumstances and financial challenges can occur, which may have contributed to this situation. However, we kindly request your immediate attention to this matter in order to bring your account into good standing. At Franklin Ohio Financial Services, we strive to offer flexible credit solutions to meet our valued customers' needs. We understand that managing credit can sometimes be challenging, and we are here to assist you. Therefore, we kindly request your cooperation in promptly remitting payment to settle the outstanding balance of [Amount Due] on your account. By settling this overdue balance, you will not only be able to regain access to your credit line but also preserve your positive credit history with us. Additionally, timely payment will prevent any further disruption to your account and ensure that future transactions can be processed smoothly. We offer various convenient payment options to accommodate your needs. You can make a payment online through our secure payment portal on our website at [Website URL], or you may choose to mail your payment via check or money order to the address provided below: Franklin Ohio Financial Services Attn: Accounts Receivable [Address] [City], [State], [ZIP Code] To further assist you in resolving this matter, we encourage you to contact our dedicated customer service team at [Phone Number] or [Email Address]. Our team is available to guide you through the payment process, address any concerns you may have, and explore potential solutions based on your specific circumstances. We value your ongoing partnership with Franklin Ohio Financial Services and assure you that we are committed to finding an amicable resolution to this situation. Please ensure that your payment reaches us no later than [Due Date] to avoid any further collection actions. Thank you for your immediate attention to this matter. We trust that you will understand the importance of settling this outstanding balance promptly. Should you require any further information or have any questions, please do not hesitate to reach out to our customer service team. We appreciate your prompt action and look forward to restoring your credit line and continuing to serve you soon. Sincerely, [Your Name] [Your Title/Position] Franklin Ohio Financial Services
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.