Subject: Urgent Request for Payment — Exceeded Credit Line Notice Dear [Customer's Name], We hope this letter finds you in good health. Our purpose in writing to you today is to discuss an important matter regarding your credit account with [Company Name]. Kindly give this letter your immediate attention, as it is crucial in resolving the outstanding balance promptly. We regret to inform you that your credit line has been exceeded as of [date]. Our records indicate that the current outstanding balance on your account has surpassed your approved credit limit by [EX]. This situation requires your prompt attention to rectify the balance and bring it within the approved limit. It is important for us to emphasize that exceeding your credit line may result in serious consequences, including but not limited to: 1. Temporary suspension of your credit privileges until the balance has been settled. 2. Application of late payment fees and/or increased interest rates on the amount exceeding the credit limit. 3. Negative impact on your credit score, affecting your future creditworthiness. 4. Potential legal action to recover the outstanding balance. Understanding that unexpected circumstances may arise, we kindly request your immediate action to settle the overdue balance. We have outlined below the available options for resolving this issue and bringing your account back into good standing: 1. Payment in Full: Submitting full payment for the outstanding balance will promptly resolve the issue. Details on how to make payment can be found on your account statement or by contacting our customer service department at [contact information]. 2. Partial Payment: Should full payment at this time present a hardship, we encourage you to contact our billing department to discuss the possibility of making a partial payment. We will work with you to establish a payment plan that is acceptable to both parties. We understand the importance of maintaining a positive and lasting relationship with our valued customers and hope that you will cooperate in resolving this matter promptly. Your prompt attention to this issue will help us to prevent further complications, maintain your credit standing, and ensure the continuation of mutually beneficial business relations. In case you have any questions or require further assistance, please do not hesitate to contact our dedicated customer service team at [contact information]. We are available [operating hours] to address any concerns you may have. Thank you for your attention to this urgent matter. We value your continued patronage and trust that this issue will be resolved promptly. Best regards, [Your Name] [Your Title/Position] [Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.