Subject: Urgent Notice — Exceeded Credit Lin— - Immediate Payment Requested Dear [Customer's Name], We hope this letter finds you well. We are writing to inform you about an important matter regarding your credit account with our company. The purpose of this correspondence is to bring to your attention that your recent transactions have caused your credit line to be exceeded. We regret to inform you that any additional charges made beyond your credit limit will not be processed until the outstanding balance is settled. As a valued customer, we understand that unforeseen circumstances may have led to this situation. We encourage you to review your account activity and take the necessary actions to rectify the situation promptly. In order to restore your credit line, we kindly request that you make a payment of the outstanding amount within the next [number of days] days. To aid you in resolving this matter with ease, we have enclosed a detailed summary of your account activity, outlining the current outstanding balance along with the date and amount of each transaction. Please carefully review this document. We offer various convenient payment options to settle your account. You can submit your payment via: 1. Online Payment: Visit our secure online payment portal at [Website URL] and follow the instructions to make a payment directly from your bank account or credit card. 2. Mail-in Payment: Send a check or money order payable to [Company Name] along with the payment slip attached to this letter to the following address: [Company Name] [Billing Department Address] [City, State, ZIP] 3. In-person Payment: Visit our nearest office location during business hours and arrange for an in-person payment with one of our customer service representatives. We understand that resolving this matter promptly is in the best interest of both parties. By complying with our request before the deadline stated, you will avoid potential disruptions to your credit account, impacting future transactions and causing inconvenience. In case you require any clarification or assistance in understanding your account summary, please do not hesitate to contact our dedicated customer service team at [Customer Service Contact Details]. Our team is readily available to address any concerns or queries you may have. Thank you for your immediate attention to this matter. Your continued patronage is highly valued, and we look forward to resolving this situation amicably. Yours sincerely, [Your Name] [Your Title] [Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.