Dear [Customer's Name], I hope this letter finds you well. We wanted to bring to your attention an important matter regarding your credit line with our company. It has come to our attention that your outstanding balance has exceeded the credit limit allocated to your account. We understand that unforeseen circumstances may arise, causing unexpected expenses. However, we kindly request that you settle the outstanding balance amounting to [specific amount] as soon as possible to avoid any further disruption to your credit profile and maintain our positive business relationship. As a valued customer, we would like to offer you various payment options to make the settlement process convenient for you. You can either choose to pay the entire outstanding balance in full or opt for a payment plan that accommodates your financial situation. Our customer service team is available to assist you in selecting the most suitable payment arrangement. To facilitate the settlement process, please find enclosed a detailed account statement outlining your outstanding balance and any accrued interest or fees. We recommend reviewing the statement and verifying the information provided. In case you have any concerns or questions regarding the statement, please do not hesitate to contact our customer service team at [phone number] or visit our website at [website link]. We understand that financial challenges can be overwhelming, and we are committed to providing support to our customers. If you anticipate a difficulty in meeting the payment deadline, we encourage you to contact us promptly. Our team will work with you to explore possible alternatives, such as a temporary credit line increase or a revised payment plan. Failure to address this matter within the next [specific time frame, usually a few weeks] may result in the suspension of your credit line or potential legal action. We strongly advise taking immediate action to prevent any unwanted consequences. We value your business and appreciate your prompt attention to this matter. Maintaining a healthy credit standing is crucial for both you and our company. We are confident that together, we can find a solution that meets both parties' needs and protects our mutual interests. Thank you for your understanding and cooperation. We look forward to your prompt payment and a continued prosperous business relationship. Sincerely, [Your Name] [Company Name] [Contact Information]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.