Subject: Request for Payment — Credit Line Exceeded Dear [Customer Name], I hope this letter finds you well. We greatly appreciate your business and the trust you have placed in our company. I am writing to discuss an important matter regarding your account. We have recently noticed that your credit line has been exceeded, and the outstanding balance on your account has now reached [EX]. While we understand that unexpected circumstances can sometimes lead to such occurrences, we kindly request your immediate attention to this matter. It is crucial for the financial stability of both parties involved that outstanding balances are promptly settled. As a valued customer, we wish to offer you a solution that benefits both your business and ours. We suggest the following options to resolve the outstanding balance: 1. Partial Payment: We understand that it may not be possible for you to pay the entire outstanding balance at once. Therefore, we propose a payment plan in which you make partial payments over a specified period until the debt is fully settled. Please note that all payment terms will need to be agreed upon and outlined in a written agreement between us. 2. Extended Credit Limit: We also offer you the opportunity to request an increase in your credit limit, subject to an evaluation of your business's financial stability and credit history. By extending your credit line, it would be easier for you to manage your expenses and avoid exceeding your limit in the future. 3. Alternative Payment Arrangements: If the above options are not feasible, we are open to discussing alternative payment arrangements that may better suit your current financial situation. Our primary goal is to find a fair and sustainable solution that helps both parties maintain a mutually beneficial business relationship. However, if we do not receive your payment or a response within [X] days of receiving this letter, we may have to take further actions to protect our interests. These actions could include delaying further orders, utilizing legal actions, or reporting the delinquency to credit bureaus, which may adversely affect your creditworthiness. We strongly encourage you to contact us immediately to discuss the outstanding balance and the available options. Our dedicated team is ready to assist you and find a resolution that best suits your needs. Please reach out to our accounts receivable department at [Phone Number] or email us at [Email Address] during our regular business hours, [Business Hours]. We acknowledge your continued partnership and look forward to working together to address this situation promptly. Your timely response is of utmost importance to avoid any further inconvenience and maintain our positive business relationship. Thank you for your attention to this matter, and we remain at your service. Sincerely, [Your Name] [Your Title/Position] [Company/Organization Name] [Address] [City, State, ZIP] [Phone Number] [Email Address]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.