Dear [Customer's Name], We hope this letter finds you well. We are writing to inform you that your account with us currently has exceeded its credit line. We greatly value your business, and we sincerely appreciate your prompt attention to this matter. At [Company Name], we understand that unexpected circumstances can sometimes lead to credit line exceedable. We want to work with you to find a solution that will allow us to continue our fruitful business relationship. As a valued customer, we have various options for you to consider, which can help alleviate this temporary issue. We kindly request your immediate action to choose one of the following alternatives: 1. Pay off the outstanding balance: By settling the total amount exceeding your credit line, you can bring your account back into good standing. You can conveniently make payment through our online payment portal or by visiting one of our nearest branches. 2. Apply for a credit line increase: We understand that your business might require a higher credit limit due to its growth. To apply for a credit line increase, complete the attached application form and provide us with the necessary financial documents for review. We will assess your request and inform you of the outcome as soon as possible. 3. Discuss a revised payment plan: If paying the entire outstanding balance or applying for a credit line increase is not currently feasible, we are more than willing to work with you to create a revised payment plan. This plan could involve spreading out payments over a specific period or restructuring your payment schedule to better align with your cash flow. To discuss this option, please contact our customer service department at the number provided below. We understand that financial difficulties may arise, and we are committed to finding a solution that suits both parties. It is crucial for us to maintain a positive business relationship with you, and we believe that together we can overcome this challenge. Please take immediate action to address this matter. Ignoring or delaying payment could result in additional fees or the suspension of your credit privileges. If you have any questions or need further assistance, please do not hesitate to contact our customer service department at [phone number] or [email address]. We are here to provide any additional information and guide you through this process. Thank you for your immediate attention to this matter. We appreciate your partnership and look forward to resolving this situation promptly. Sincerely, [Your Name] [Your Title] [Company Name] [Company Address] [City, State, ZIP] [Phone Number] [Email Address]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.