Subject: Broward Florida Sample Letter for Apology and Tender of Compensation — Requesting Forgiveness for Delayed Delivery Dear [Customer's Name], We sincerely apologize for the inconvenience caused due to the delay in delivering your order #[order number]. At [Company Name], we strive to provide excellent service to our valued customers, and we deeply regret falling short of meeting your expectations. We understand the frustration and inconvenience that this delay may have caused you. We assure you that this matter has been taken seriously, and we have implemented measures to prevent such delays from occurring in the future. Our team is working diligently to rectify the situation and ensure that your order reaches you promptly. Please accept our heartfelt apology for the inconvenience and the extra inconvenience it has caused you. We value your satisfaction and are determined to make it right. As a gesture of goodwill, we would like to offer you [compensation options: a discount on your next purchase, a partial refund, or an added bonus to your current order]. Should you choose to continue doing business with us, we will make every effort to regain your trust and demonstrate our commitment to providing the highest level of service. Once again, we sincerely apologize for any inconvenience this delay may have caused you. We greatly appreciate your understanding and patience throughout this situation. Should you have any further inquiries or concerns, please don't hesitate to reach out to us directly at [customer support contact information]. Thank you for your continued support, and we hope to have the opportunity to serve you better in the future. Yours sincerely, [Your Name] [Your Title/Position (if applicable)] [Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.